1 Reply Latest reply: Jan 6, 2013 5:31 PM by steve359
ryanmcguckin Level 1 Level 1

I recently just purchased a new IPhone 4. The battery was dying pretty quick so i thought i should check on it, i ordered the screwdriver that lets you take off the back of the IPhone in order to see the battery but both screws wont come out. They appear to be very stripped. Any tips?

iPhone 4
  • steve359 Level 6 Level 6

    You  likely voided your warranty.  Opening an iPhone is not user-qualified work.


    Go to Apple, beg, plead, apologize profusely.  Even "out of warranty" replacements are at Apple's discertion, and attempting to open *may* have pushed it too far.


    Good luck.