I tried to authorize my new computer and it says I have the max (5) computers authorized.
So I went to my settings in the itunes store and chose to Deauthorize all Computers.
Strangely, before I did this, it said only 3 computers were authorized. Now it says zero are authorized.
I am still trying to play music and it won't let me authorize this computer, saying that the max (5) computers are authorized.
Can someone help with how I can fix this?
Windows 7
To deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computer(s) one at a time.
Authorise / Deauthorise About
AnaMusic,
Thanks for your help, but as I mentioned in my post, I have already done what you suggested, and it is still not working.
I chose to deauthorize all computers in the itunes store.
After deauthorizing all computers, my account settings is now saying "0" computers are authorized.
However, when I go to play music, it prompts to authorize my computer, and after I enter my password, it still tells me that I have the max computers authorized (5), and won't let me do it!
Even though my account settings says 0 are authorized to play content.
So I still cannot play music.
I believe it may be an itunes bug. Also note that I just downloaded the most recent itunes player so that is not the issue.
Try this...
Sign Out of your iTunes Account and restart your computer.
Brilliant thank you for your help... you made something I could not get my head around straight forward - brilliant... down to 2 authorised computers now...
can't deauthorize all computers
