cannot print wirelessly with iPad even though printer found

Question

cannot print wirelessly with iPad even though printer found

I received a new iPad for Xmas. I also have both an imac and iphone 4s. Last week I received a Canon MG 3100 wireless printer.

My problem is that whilst I can print through both my iMac and iPhone when I try to print using the new iPad the printer is recognised but when I press the print button I am taken straight back to the home screen. I have tried this several times. I have also synced the iPad with Itunes and tried for updates but there were none shown. Any ideas would be appreciated. Thanks

iPad 2, iOS 6.0.2

Posted on Jan 7, 2013 4:22 AM

Answer 1

rbi

Level 4

2,555 points

Jan 7, 2013 10:41 AM in response to brynmorfrommountain ash

What app are you printing from when this happens?

Answer 2

Jan 7, 2013 10:48 AM in response to rbi

eBay. I was printing out an invoice.

Answer 3

rbi

Level 4

2,555 points

Jan 7, 2013 10:56 AM in response to brynmorfrommountain ash

Can you print from other apps such as Safari or Mail?

Answer 4

Jan 7, 2013 2:06 PM in response to brynmorfrommountain ash

Hi,

I have just carried a complete reset of my iPad default and thankfully the printer now reacts as it should. Perhaps I should have done this first before bothering this forum. Thanks for your help.