When booting my Imac there is "panic". Panic (cpu 0 caller 0xffffff800aa59e01): Unable to find driver for this platform:\"ACPI\"

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Arambilet Author

Level 1

0 points

When booting my Imac there is "panic". Panic (cpu 0 caller 0xffffff800aa59e01): Unable to find driver for this platform:\"ACPI\"

It happens every two days or so.

Very annoying, considering is a new equipment with the latest OS.

After a disk (250GB Apple SSD) permission verification everything is ok, until the next two days.

Other symptoms The apple symbol in grey at start up, changes rapidly intermixing a file symbol and a question mark.

Help or suggestions.

thank you.

iMac (27-inch Mid 2011), OS X Mountain Lion (10.8.2)

Posted on Jan 7, 2013 7:13 AM

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Answer 1

Linc Davis

Level 10

209,535 points

Jan 7, 2013 9:08 AM in response to Arambilet

Back up all data.

Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.

Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.

When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

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Answer 2

baltwo

Level 9

62,362 points

Jan 7, 2013 3:34 PM in response to Arambilet

Post a kernel panic report. Should be in /Library/Logs/PanicReporter/. See

About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

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Answer 3

Arambilet Author

Level 1

0 points

Jan 14, 2013 6:39 AM in response to Linc Davis

Many thanks for your indications, Linc and Baltwo.

However, I performed the Recovery with partial success, after 6 hours and two uneventful bootings, at the third day (kind of biblical), the panic returned like in a scary movie.

This is the latest report, sent this morning to Apple.

I will appreciate your feedback.

Best in 2013, L.

...

Interval Since Last Panic Report: 2506893 sec

Panics Since Last Report: 1

Anonymous UUID: CE1FD17D-CF97-FCE9-CFBB-4A4B1A7A784D

Mon Jan 14 09:48:20 2013

panic(cpu 1 caller 0xffffff8009461659): "VM page 0xffffff8010ad7078 should not have an error\n"@/SourceCache/xnu/xnu-2050.18.24/osfmk/vm/vm_fault.c:2565

Backtrace (CPU 1), Frame : Return Address

0xffffff81db93bc80 : 0xffffff800941d626

0xffffff81db93bcf0 : 0xffffff8009461659

0xffffff81db93bdb0 : 0xffffff8009462abb

0xffffff81db93bf40 : 0xffffff80094b7fa9

0xffffff81db93bfb0 : 0xffffff80094ce411

BSD process name corresponding to current thread: WindowServer

Mac OS version:

12C60

Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide: 0x0000000009200000

Kernel text base: 0xffffff8009400000

System model name: iMac12,2 (Mac-942B59F58194171B)

System uptime in nanoseconds: 195504335944

last loaded kext at 115806950133: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8ae3c000, size 36864)

last unloaded kext at 185267642222: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f89d5f000, size 65536)

loaded kexts:

com.hzsystems.terminus.driver 4

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleHDA 2.3.1f2

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.2.11

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.kext.AMDFramebuffer 8.0.0

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleMikeyDriver 2.3.1f2

com.apple.AMDRadeonAccelerator 1.0.0

com.apple.driver.AppleBacklight 170.2.3

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleIntelHD3000Graphics 8.0.0

com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0

com.apple.driver.AppleIRController 320.15

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.2

com.apple.driver.AppleUSBHub 5.2.5

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.driver.AirPort.Atheros40 600.70.23

com.apple.driver.AppleAHCIPort 2.4.1

com.apple.driver.AppleUSBEHCI 5.4.0

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.3.1f2

com.apple.iokit.IOAudioFamily 1.8.9fc10

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.IOBluetoothFamily 4.0.9f33

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleThunderboltEDMSink 1.1.8

com.apple.driver.AppleThunderboltEDMSource 1.1.8

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.driver.AppleGraphicsControl 3.2.11

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.AppleHDAController 2.3.1f2

com.apple.iokit.IOHDAFamily 2.3.1f2

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.iokit.IOAcceleratorFamily 19.0.26

com.apple.kext.AMD6000Controller 8.0.0

com.apple.kext.AMDSupport 8.0.0

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IONDRVSupport 2.3.5

com.apple.iokit.IOGraphicsFamily 2.3.5

com.apple.driver.AppleUSBHIDKeyboard 165.5

com.apple.driver.AppleHIDKeyboard 165.5

com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.driver.AppleUSBMergeNub 5.2.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.1.1

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IOUSBUserClient 5.2.5

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.2.1

com.apple.iokit.IOUSBFamily 5.4.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7.2

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 16 GB, SMC 1.72f2

Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533643465238432D48392020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533643465238432D48392020

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533643465238432D48392020

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533643465238432D48392020

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Hitachi HDS723020BLA642, 2 TB

Serial ATA Device: APPLE SSD TS256C, 251 GB

Serial ATA Device: HL-DT-STDVDRW GA32N

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd140000 / 5

USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfd142000 / 6

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

FireWire Device: unknown_device, unknown_speed

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Answer 4

Linc Davis

Level 10

209,535 points

Jan 14, 2013 7:53 AM in response to Arambilet

There are a few things you can try.

Run the extended version of the Apple Hardware Test. You're looking for a memory fault. Usually the test won't find it.

Disconnect the FireWire devices and test.

Uninstall Toast.

If none of that works, make a "Genius" appointment to have the machine tested.

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