Theoutsider is So right! I was at my witts end trying to figure out how to fix this. I tried Every troubleshooting options I could find on the internet. (updated drivers, changed the hosts (many times in fact) removed antivirus, checked fire wall, stopped fire wall, messed with the hosts some more (copy & paste it to the desktop) downloaded tinyumbrella, put the phone in DFU mode, watched many youtube videos, LOL and I'm sure I'm missing a few other steps i took too.. ) It was something as simple as making sure I was logged in under the right itunes account :| So glad I didn't pay apple the $69 they wanted to tell me I'm a dumb@ss.... Thanks for the tip theoutsider!! You just saved me! Wish I would have ran across your suggestion a day or two ago...