1 2 Previous Next 17 Replies Latest reply: Feb 16, 2013 7:36 AM by Csound1
HAIKU HEAD Level 1 Level 1 (0 points)

Like countless other people, I have had a nightmare with my Apple e-mail account since they switched from Mobile Me to iCloud. An absolute disaster. Sent messages are not saved, servers down much of the timem my iPhone and Mac laptop never sync correctly. An outrageous joke on Apple's part.

 

Anyway, I am over it and I have decided I wish to switch to a more reliable e-mail provider but ... I want to ensure that the Mac / Me / iCloud address is deleted so that messages are returned to senders undelievered as I will no longer be checking these accounts.

 

Yet I cannot find how / where I can delete the account?

 

Can someone help?

 

Thanks

 

Haiku


MacBook Pro, Mac OS X (10.6.8), YES and MAYBE
  • 1. Re: HOW DO I DELETE MY APPLE E-MAIL / iCLOUD ACCOUNT?
    Roger Wilmut1 Level 9 Level 9 (65,495 points)

    It's not possible to delete the account. If you do nothing then at first senders will get no response, but later when the account fills up they will get an 'account over limit' message.

     

    You best bet is to set up a 'vacation message' (Preferences>General at icloud.com) announcing that the address is closed and asking them to post to a new address.

  • 2. Re: HOW DO I DELETE MY APPLE E-MAIL / iCLOUD ACCOUNT?
    dr.aventi Level 1 Level 1 (0 points)

    there's no way you can delete your account. Just sign yourself out and let it stay the way it is.

  • 3. Re: HOW DO I DELETE MY APPLE E-MAIL / iCLOUD ACCOUNT?
    Michael Black Level 6 Level 6 (17,850 points)

    You could use a vacation mail message to alert anyone that your email has changed.

     

    http://support.apple.com/kb/PH2627

     

    P.S. you can also create a rule to forward all incoming mail to your new/other email address.

  • 4. Re: HOW DO I DELETE MY APPLE E-MAIL / iCLOUD ACCOUNT?
    HAIKU HEAD Level 1 Level 1 (0 points)

    Many thanks for your replies.

     

    Signing out and just letting it 'stay the way it is' is just not an option as people will be writing to that address and thinking I am ignoring them when they receive no reply.

     

    Setting up an 'Away Notice' is a better solution but it seems absurd that you cannot just delete these Apple accounts. Given all the other problems associated with Apple's woeful e-mail 'service' I suppose there is something inevitable about the fact that we are all now stuck with these accounts.

     

    Anyone else know if there is another option to permanently rid myself of my Apple e-mail account?

  • 5. Re: HOW DO I DELETE MY APPLE E-MAIL / iCLOUD ACCOUNT?
    Csound1 Level 8 Level 8 (35,365 points)

    There is not,

     

    You have received correct advice from Roger Wilmut1, it is up to you whether you heed it.

     

    Countless other peope are not having any issues, perhaps you set your email account up incorrectly?

  • 6. Re: HOW DO I DELETE MY APPLE E-MAIL / iCLOUD ACCOUNT?
    HAIKU HEAD Level 1 Level 1 (0 points)

    I assume you are an Apple® newbie as you obviously have no knowledge whatsoever of the subject you are responding to. Perhaps you work in an Apple® call centre?

     

    Even a cursory glance across various Mac forums details the huge problems long time users of Mac Mail, such as myself, have experienced at the hands of Apple®'s incompetence over the Mobile Me > iCloud migration.

     

    ****, there is even a class action suit action against Apple® from disgruntled former customers!! http://tinyurl.com/bx8qeea

     

    For yet more evidence of how Apple® have screwed up Mac Mail you can even look closer to home on these very forums for 11 pages (and growing) which detail the frustrations of Apple® customers at the refusal to take this issue seriously http://tinyurl.com/bxsuugw

     

    So, yes, as an Apple user since the days of the Mac Classic, and as an owner of countless Apple devices in the decades since, I think I may have managed to set my computer up properly thank you very much. What one cannot account for of course is Apple's ever more bizarre business practises!

  • 7. Re: HOW DO I DELETE MY APPLE E-MAIL / iCLOUD ACCOUNT?
    Csound1 Level 8 Level 8 (35,365 points)

    HAIKU HEAD wrote:

     

    I assume you are an Apple® newbie as you obviously have no knowledge whatsoever of the subject you are responding to. Perhaps you work in an Apple® call centre?

     

    Even a cursory glance across various Mac forums details the huge problems long time users of Mac Mail, such as myself, have experienced at the hands of Apple®'s incompetence over the Mobile Me > iCloud migration.

    User failure is fairly common, and 5,000 plus posts (not users, posts) is infintesimal aginst the millions of users.

     

    This is a support site, who else is likely to be here if not users with problems, like the emergency room at a hospital, most are sick, that does not mean everyone outside is also.

     

    And the question is "HOW DO I DELETE MY APPLE E-MAIL / iCLOUD ACCOUNT?" so be helpful, address it, not your own agenda.

  • 8. Re: HOW DO I DELETE MY APPLE E-MAIL / iCLOUD ACCOUNT?
    HAIKU HEAD Level 1 Level 1 (0 points)

    If you have nothing useful to contribute (which you do not) will you please go away? As I pointed out above, you obviously know nothing about this problem, so why do you keep squawking?

  • 9. Re: HOW DO I DELETE MY APPLE E-MAIL / iCLOUD ACCOUNT?
    Csound1 Level 8 Level 8 (35,365 points)

    Do as you please, when you find out how to delete an account please let us know.

     

    Good luck

  • 10. Re: HOW DO I DELETE MY APPLE E-MAIL / iCLOUD ACCOUNT?
    Carlo TD Level 3 Level 3 (550 points)

    HAIKU HEAD wrote:

     

    Like countless other people, I have had a nightmare with my Apple e-mail account since they switched from Mobile Me to iCloud.

    Why? Do you have it set up right? Have you signed out and back in through the system preferences?

     

    HAIKU HEAD wrote:

     

    An absolute disaster. Sent messages are not saved, servers down much of the timem my iPhone and Mac laptop never sync correctly. An outrageous joke on Apple's part.

    Why? Are you using an IMAP or POP account? Do you have the little check box in Mail Preferences that says store sent messages in Server? Try putting a check mark in that box.

     

    HAIKU HEAD wrote:

     

    Anyway, I am over it and I have decided I wish to switch to a more reliable e-mail provider but ... I want to ensure that the Mac / Me / iCloud address is deleted so that messages are returned to senders undelievered as I will no longer be checking these accounts.

    Why? (Go into system preferences and turn off icloud.) You can choose to use what ever email client you want... Apple Mail, Outlook, Thunderbird, etc. You may have a @mac.com, @me.com, or even an @icloud address... (you really should only have @icloud.com and maybe @me.com but @mac.com has been transitioned a long time ago)... but how it works is you have an email address (not ending in the extentions listed above) and you have use it as your apple id. Now with that apple id (your main email) you can create a liinked email account provided by Apple ending in @icloud.com (previously @me.com).

     

    Simply don't use it if you dont want it. However I would ensure that your signed on from the system preferences, because there are benefits of iCloud such as using iWork documents, or syncing with iOs devises.

  • 11. Re: HOW DO I DELETE MY APPLE E-MAIL / iCLOUD ACCOUNT?
    Old Toad Level 10 Level 10 (115,665 points)
    Even a cursory glance across various Mac forums details the huge problems long time users of Mac Mail, such as myself, have experienced at the hands of Apple®'s incompetence over the Mobile Me > iCloud migration.

     

    Judging a service or product overall by what you see here in the forums is like judging a city's health by what you see in one of its hospital's emergency rooms.  It just isn't a valid judge of the overall health of the product. 

     

    There are so many user equipment/system configurations that it's difficult to say there's a major flaw in iCloud.  For one, it worked right out of the box and hasn't hiccuped once. And insulting a user, one who is well respected in this community, is not going to get you any sympathy or additional help here. 

     

    You got your answer so why argue?

     

    OT

  • 12. Re: HOW DO I DELETE MY APPLE E-MAIL / iCLOUD ACCOUNT?
    HAIKU HEAD Level 1 Level 1 (0 points)

    I think you may be mistaken Toad. I didn't insult anyone. I thanked the venerable Roger Wilmut 1 for his helpful advice and was forced to react to a rather brusque post by another user. So I think you may be getting things muddled up.

     

    Anyway, to dismiss the complaints of the many thousands of users who've had serious problems with the transition to Mobile Me / iCloud is odd. If a car has, for instance, steering or braking problems, which cause a small percentage of its owners / drivers to have an accident.. do you then say, well, the majority of drivers experience no problems so there is no problem. Of course not. I, like many thousands of long term Mac users, many who paid good money for the Mobile Me service, have experienced some terrible problems, data corruption, lost countless important e-mails, lack of synching between devices. This is nothing to do with how I or many of my colleagues set our computers up ... but rather that there are issues at Apple's end which Apple has refused to deal with effectively.

     

    I am happy for you that you have experienced a glitch-free existence with you Apple products but sadly many of us cannot claim the same. Just because things are fine and dandy in your bubble doesn't mean that the complaints many Apple users have are invalid.

  • 13. Re: HOW DO I DELETE MY APPLE E-MAIL / iCLOUD ACCOUNT?
    Csound1 Level 8 Level 8 (35,365 points)

    HAIKU HEAD wrote:

     

    I think you may be mistaken Toad. I didn't insult anyone. I thanked the venerable Roger Wilmut 1 for his helpful advice and was forced to react to a rather brusque post by another user. So I think you may be getting things muddled up.

     

    Anyway, to dismiss the complaints of the many thousands of users who've had serious problems with the transition to Mobile Me / iCloud is odd. If a car has, for instance, steering or braking problems, which cause a small percentage of its owners / drivers to have an accident.. do you then say, well, the majority of drivers experience no problems so there is no problem. Of course not. I, like many thousands of long term Mac users, many who paid good money for the Mobile Me service, have experienced some terrible problems, data corruption, lost countless important e-mails, lack of synching between devices. This is nothing to do with how I or many of my colleagues set our computers up ... but rather that there are issues at Apple's end which Apple has refused to deal with effectively.

     

    I am happy for you that you have experienced a glitch-free existence with you Apple products but sadly many of us cannot claim the same. Just because things are fine and dandy in your bubble doesn't mean that the complaints many Apple users have are invalid.

    I'm glad you solved your problem.

  • 14. Re: HOW DO I DELETE MY APPLE E-MAIL / iCLOUD ACCOUNT?
    HAIKU HEAD Level 1 Level 1 (0 points)

    Thanks Csound1 ... the solution was staring me in the face all along. Throw away my iPhone, switch to Thunderbird and a more reliable e-mail service. Good to go

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