yesterday, i was working on my mac and 3 times he greys the screen and tell me to press immediatly the start button ... it's the first time I see a kind of "blue screen" on my mac , why ?
iMac (27-inch Mid 2010), Mac OS X (10.7.5)
Welcome to the Apple Support Communities
See:
Next time you start your Mac, you will see a window telling you that your computer was turned off unexpectedly. Press Report on it and copy the log here, so we can know what the problem is and what you can do to solve this
Welcome to the Apple Support Communities
See:
Next time you start your Mac, you will see a window telling you that your computer was turned off unexpectedly. Press Report on it and copy the log here, so we can know what the problem is and what you can do to solve this
The first time I've copy the report, do I need to copy all the report or only a part of it, if a part wich one ?
You must copy everything
below:
Interval Since Last Panic Report: 4044630 sec
Panics Since Last Report: 1
Anonymous UUID: 9317876B-A2DA-4874-8042-2C4CD7C2884A
Sun Jan 6 11:15:53 2013
panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff8000294fb2, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x000000000004b028, CR3: 0x000000005d35b000, CR4: 0x0000000000000660
RAX: 0xffffff80008bc198, RBX: 0x0000000000000001, RCX: 0x0000000000000000, RDX: 0x000000000004b000
RSP: 0xffffff80f15abd70, RBP: 0xffffff80f15abda0, RSI: 0xffffff801278a1e0, RDI: 0xffffff8007db82f8
R8: 0x0000000000000001, R9: 0xffffff80f15abef8, R10: 0x000000013bf53000, R11: 0x0000000000000001
R12: 0x000000000004b000, R13: 0x0000000000000000, R14: 0xffffff801278a1e0, R15: 0x000000000004b000
RFL: 0x0000000000010246, RIP: 0xffffff8000294fb2, CS: 0x0000000000000008, SS: 0x0000000000000000
CR2: 0x000000000004b028, Error code: 0x0000000000000002, Faulting CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff80f15aba20 : 0xffffff8000220792
0xffffff80f15abaa0 : 0xffffff80002c4794
0xffffff80f15abc50 : 0xffffff80002da55d
0xffffff80f15abc70 : 0xffffff8000294fb2
0xffffff80f15abda0 : 0xffffff8000296050
0xffffff80f15abdc0 : 0xffffff800026c60a
0xffffff80f15abf40 : 0xffffff80002c3fbb
0xffffff80f15abfb0 : 0xffffff80002da481
BSD process name corresponding to current thread: Adobe Photoshop
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: iMac11,3 (Mac-F2238BAE)
System uptime in nanoseconds: 147904644912271
last loaded kext at 3654007137253: com.apple.filesystems.afpfs 9.8.1 (addr 0xffffff7f80ad0000, size 356352)
last unloaded kext at 514072787066: com.apple.driver.AppleUSBUHCI 5.1.0 (addr 0xffffff7f80a6b000, size 65536)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 4.2.4
org.virtualbox.kext.VBoxNetFlt 4.2.4
org.virtualbox.kext.VBoxUSB 4.2.4
org.virtualbox.kext.VBoxDrv 4.2.4
com.parallels.kext.prl_vnic 7.0 15106.786747
com.parallels.kext.prl_netbridge 7.0 15106.786747
com.parallels.kext.prl_hid_hook 7.0 15106.786747
com.parallels.kext.prl_hypervisor 7.0 15106.786747
com.parallels.kext.prl_usb_connect 7.0 15106.786747
com.apple.filesystems.afpfs 9.8.1
com.apple.nke.asp_tcp 6.0.1
com.apple.filesystems.msdosfs 1.7.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleBluetoothMultitouch 70.12
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.kext.ATIFramebuffer 7.3.2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.ATIRadeonX3000 7.3.2
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.filesystems.autofs 3.0
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBCardReader 3.0.6
com.apple.driver.Oxford_Semi 3.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AirPort.Atheros40 505.67.1
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleMultitouchDriver 231.4
com.apple.driver.IOBluetoothHIDDriver 4.0.8f17
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.kext.ATI5000Controller 7.3.2
com.apple.kext.ATISupport 7.3.2
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.kext.triggers 1.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
com.apple.iokit.IOUSBMassStorageClass 3.0.3
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.0
com.apple.iokit.IOFireWireSBP2 4.2.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i7, 2.93 GHz, 8 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: ATAPI-6 Bridge Controller, 0x0dc4 (Macpower Peripherals Ltd.), 0x0073, 0xfa140000 / 6
USB Device: Pro9500II series, 0x04a9 (Canon Inc.), 0x10d0, 0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: hub_device, 0x04cc (Philips Semiconductors), 0x1521, 0xfd140000 / 6
USB Device: Mass Storage Device, 0x058f (Alcor Micro, Corp.), 0x6387, 0xfd145000 / 9
USB Device: Mass Storage Device, 0x058f (Alcor Micro, Corp.), 0x6364, 0xfd142000 / 8
USB Device: MP990 series, 0x04a9 (Canon Inc.), 0x1740, 0xfd147000 / 7
USB Device: Intuos5 touch M, 0x056a (WACOM Co., Ltd.), 0x0027, 0xfd130000 / 5
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
FireWire Device: 1234567890, DMI, 800mbit_speed
eveba wrote:
org.virtualbox.kext.VBoxNetAdp 4.2.4
org.virtualbox.kext.VBoxNetFlt 4.2.4
org.virtualbox.kext.VBoxUSB 4.2.4
org.virtualbox.kext.VBoxDrv 4.2.4
com.parallels.kext.prl_vnic 7.0 15106.786747
com.parallels.kext.prl_netbridge 7.0 15106.786747
com.parallels.kext.prl_hid_hook 7.0 15106.786747
com.parallels.kext.prl_hypervisor 7.0 15106.786747
com.parallels.kext.prl_usb_connect 7.0 15106.786747
VirtualBox and Parallels do the same, so I recommend to delete one of these applications (if you don't have virtual machines on both). First, update Parallels to the most recent version
I will keep vitual box, I'd like to switch to parallels but impossible to transfer the history of Microsft money to the Money install on paralells. but when the issue happend none were opened
I don't find anything strange on the log. You were running Photoshop at the moment when the kernel panic appeared, but the log doesn't show anything more. If you are not going to use Parallels, uninstall it. If the kernel panic keeps appearing, I would start thinking about a hardware issue
wait and see ... today no crash ... I wish the same for tomorrow, thank you for you help
You are welcome
my imac crashed and ask me to restart the machine: why ?
