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lmburnham
Level 1 (0 points)

Q: how can I connect to wi-fi on my ipad?  My password is not being accepted

How can I connect to wi-fi on my ipad?  My password is not being accepted.  I have reset device, and router, and read and tried all trouble shooting suggestions

iPad, Other OS

Posted on Jan 7, 2013 10:42 AM

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lmburnham

Q: how can I connect to wi-fi on my ipad?  My password is not being accepted

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  • by James A. Weston,

    James A. Weston James A. Weston Jan 7, 2013 11:09 AM in response to lmburnham
    Level 5 (5,840 points)
    Jan 7, 2013 11:09 AM in response to lmburnham

    Does your iPad connect to other test wireless networks? If not, your iPad may be defective. Otherwise, you need to keep troubleshooting.

  • by lmburnham,

    lmburnham lmburnham Jan 8, 2013 5:26 AM in response to James A. Weston
    Level 1 (0 points)
    Jan 8, 2013 5:26 AM in response to James A. Weston

    It does connect at other Hot Spot locations.  At home and here at my office, I have At&t DSL & Wireless,Motorola 3347 Router.  Computers hook right up to wireless with no problem, I just can't get ipad to connect.  Password is rejected.  Thanks for you quick response, I am not very computer litterate and this is driving me crazy.  Thanks again

     

    Mike

  • by James A. Weston,

    James A. Weston James A. Weston Jan 8, 2013 6:00 AM in response to lmburnham
    Level 5 (5,840 points)
    Jan 8, 2013 6:00 AM in response to lmburnham

    Things to try on the iPad:

     

      1) Go to Settings>Wi-Fi, choose the wireless network arrow on right edge, and tap Forget this Network. Then try choosing the network and entering the security code anew.

     

      2) Go to Settings>General>Reset (at bottom), tap on Reset Network Settings.