12 Replies Latest reply: Jun 30, 2013 4:24 PM by Imp68
Todd Heberlein1 Level 1 (30 points)

I have had this problem recur a couple of times and I finally discovered the work around:


I start iTunes and none of my iCloud material is available. Even the iCloud icon (next the the pop-up menu on the left to choose Music, Movies, ...) is gone.


I start Preferences, click the Store tab, and even the "Show iTunes in the Cloud purchases" checkbox is gone.


The work around (so far) is to logout of iTunes and log back in. Then the checkbox option reappears:


I click the "iTunes Store" button (on the right), then click my account button (on the left) and choose "sign out", then click again to sign back in...


Then go back to my library, choose Preferences > Store, and the "Show iTunes in the Cloud purchases" checkbox is back. I then select it and I have my media on iCloud back.


Is this a known problem?


Is some configuration file corrupted that I should trash?



Mac Pro, Mac OS X (10.7.4)