4 Replies Latest reply: Jan 7, 2013 12:57 PM by Crazy Paul
Crazy Paul Level 1 Level 1

my old, old iTunes id is no longer a valid email address for me.  I have purchases under the old ID but don't remember the password. Email won't work because it is not my current email address. The Birthday question is telling me that I am wrong. Helpol

Reply by Crazy Paul on Jan 7, 2013 12:17 PM Helpful

I did that and when it gets to mail the link is dead.  Imagine that...

 

I was on phone for half hour with very nice lady for help she took me many places and when she

told me to click on the link nothing would happen.  Nothing at all...

 

If I had some email addresses to Apples Itunes store I would surely send them a direct msg about my problem.

Or any email addrresses to any part of apples empire to see if anyone would be able to help me.

 

Thanks

Reply by varjak paw on Jan 7, 2013 12:32 PM Helpful

The email link works fine for me. Try the direct link:

 

http://www.apple.com/emea/support/itunes/contact.html

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