2 Replies Latest reply: Feb 28, 2013 5:20 PM by b noir
davidrmarklew Level 1 (0 points)

how do i authorise my new laptop it says go to store and click on authorise my product where is this?????????

samsung laptop, Windows 7
  • lakinv123 Level 1 (0 points)

    I'm having exactly the same problem, its doing my head in too.  Everyone says go to 'Store > Authorise computer'.  I'm not being given this option ANYWHERE

  • b noir Level 9 (72,060 points)

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.


    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.


    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:


    wee boxy icon.png


    Then you'll find the control in the Store menu:


    authorise in 11.png


    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:


    wee boxy icon 2.png