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HT3204: iTunes for Windows: Network Connectivity Tests

Learn about iTunes for Windows: Network Connectivity Tests

HT3204 I have re-installed latest i-tunes. I can access my library but not the store. Cannot even get a help screen to do further testing. Any suggestions.

258 Views 10 Replies Latest reply: Jan 7, 2013 6:18 PM by b noir RSS
Bijmom Calculating status...
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Jan 7, 2013 4:53 PM

I have reinstalled I-tunes and Quicktime. I can access my library but not the store. I have check and my firewall is not blocking i-tunes. When I read about doing additional tests for network connections the instructions say to access the help menu. When I try to get to the store, nothing loads so I have not access to help. I've not had a problem with i-tunes before but now it is just not working.


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