HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits

Learn about If iTunes for Windows XP won't open, stops responding, or unexpectedly quits
jabche12
Level 1 (0 points)

Q: i just downloaded new version and then restarted the computer and now itunes wont run- it says it is a currupted or installed wrong.  What do I do so I don't loose everything.

I was prompted to download newest version of itunes, which I did and the restarted the computer.  Now it says itunes is currupted or installed wrong.  What do I do so that I don't loose my music and apps.

Posted on Jan 7, 2013 10:54 PM

by b noir,Solvedanswer
b noir b noir
Level 9 (72,129 points)
A:

Let's try a repair install of iTunes first.

 

Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".

 

Can you launch your iTunes now?

Posted on Jan 8, 2013 1:36 PM

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jabche12

Q: i just downloaded new version and then restarted the computer and now itunes wont run- it says it is a currupted or installed wron ... more

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  • by b noir,Solvedanswer

    b noir b noir Jan 8, 2013 1:36 PM in response to jabche12
    Level 9 (72,129 points)
    Jan 8, 2013 1:36 PM in response to jabche12

    Let's try a repair install of iTunes first.

     

    Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".

     

    Can you launch your iTunes now?

  • by Kman5,

    Kman5 Kman5 Jan 14, 2013 7:59 PM in response to b noir
    Level 1 (0 points)
    Jan 14, 2013 7:59 PM in response to b noir

    i have this same problem i did the repair and still cant open itunes