1 Reply Latest reply: Aug 3, 2014 10:25 AM by Jo-1000
berniebumper Level 1 Level 1 (0 points)

I am trying to set up my mail account for Deutsche telekom (t-online.de). But when I enter all the data my ipod tells me that the mails cannot be received: user name or password for secureimap.t-online.de is not correct". An I don't know why... Any ideas?


iPad
  • Jo-1000 Level 1 Level 1 (0 points)

    I reply to this question even it is over one year old since I had the same problems recently. I described how I solved it in German in this article:ios 7 E-Mail-Client mit T-Online. In short the trick is to set an extra password for external email clients (like Outlook or the Apple email client) in the menue of the email center ("E-Mail-Center"), which has its own password - the same as that for the customer center ("Kundencenter").

    Set the SSL-decryption setting to "on". Use the following ports:

    inbox server: secureimap.t-online.de, Port: 993, safety: SSL/TLS,

    outbox server: securesmtp.t-online.de, Port: 587, safety: SSL/TLS.

    These settings should be found automatically during the setup of the email account.

    And I recommend to set the storage time for emails in the email center from 90 days (default) to "never delete".