m-account

Q: i am having a problem with imessages i can receive messages but i cant send ones it shows that my account is inactive and i need to sign in but i am already signed in

hi, i updated my mac but when i first started to use my imessages i am having a problem with it i can receive messages but i cant send ones it shows that my account is inactive and i need to sign in but i am already signed in???

Posted on Jan 8, 2013 3:07 AM

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Q: i am having a problem with imessages i can receive messages but i cant send ones it shows that my account is inactive and i need t ... more

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  • by khaledmac,

    khaledmac khaledmac Dec 9, 2015 8:41 AM in response to m-account
    Level 1 (0 points)
    Dec 9, 2015 8:41 AM in response to m-account

    i have the same problem i need to solve it any help

  • by Ralph Johns (UK),Apple recommended

    Ralph Johns (UK) Ralph Johns (UK) Dec 13, 2015 12:40 PM in response to m-account
    Level 9 (73,087 points)
    Applications
    Dec 13, 2015 12:40 PM in response to m-account

    Hi,

     

    So in Messages (App Menu) > Preferences > Accounts you can see the iMessages account but the box (Enable this account) is unticked and under the account in the list on the left it says Inactive?

     

    Which version of Messages have you updated to ?

    What were you using before ?

    NOTE: both Mavericks and Yosemite called their Versions "Messages 8" although they are different.

     

    If the iMessages account is Inactive I am unaware of any way it can receive iMessages.

     

    In the Main Window where the chats and conversations are listed  what is the info in the left hand end of the text field to type new text before sending ?

    Screen Shot 2015-12-13 at 20.31.11.png

    It can say it is sending from AIM (and also the Buddy List name if you have more then one AIM account)

    Screen Shot 2015-12-13 at 20.32.14.png

    It can of course say iMessage.

    If you go to the "To" spot it becomes a Drop down.

    It will tell you if it is an Apple ID or an iPhone Number and whether it is iMessages, Text or another account that is being used.

    To_lists_ID.png

    This Conversation is currently addressed to the person's iPhone Number.

    I list two Apple IDs for them as well (and a Land Line that thinks it might be an iMessages option).

     

    If you can have AIM and iMessages chats and conversations with the same person the list will be longer.

     

    This will tell you what sort of messages are arriving.

    (Some may say Text as well)

     

     

    3Sigcopy2.png

    8:40 pm      Sunday; December 13, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad