HT203384: iCloud: Troubleshooting the Find My iPhone app

Learn about iCloud: Troubleshooting the Find My iPhone app
Dav_Lun
Level 1 (0 points)

Q: When trying to locate my iPad I receive a message that the device is not available

When running find my iPad I get a message that it is not available - some help would be appreciated

Dave

iPad 2, Windows 7

Posted on Jan 8, 2013 4:53 AM

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Dav_Lun

Q: When trying to locate my iPad I receive a message that the device is not available

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 8, 2013 6:41 AM in response to Dav_Lun
    Level 10 (104,521 points)
    Apple TV
    Jan 8, 2013 6:41 AM in response to Dav_Lun

    Welcome to the Apple Community.

     

    You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.

     

    Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.

     

    If the device is wiped by you or another, you may not be able to locate the device (although some have reported they can)