How do you back up your phone when the screen is broken and the phone is locked?

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Level 1

2 points

How do you back up your phone when the screen is broken and the phone is locked?

My screen is no longer functional. I am going to take it to the apple store for a replacement byt I would like to back up my files first. When I try to do it my computer tells me I can't without the phone being unlocked. Is there anything I can do?

iPhone 5, iOS 6.0.1

Posted on Jan 8, 2013 10:31 AM

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Answer 1

KiltedTim

Level 10

225,324 points

Jan 8, 2013 10:43 AM in response to LMB3rd

Sorry. you don't. If you use the same computer you normally sync with, you would not be prompted for the passcode unless you set the passcode since the last time you synced it.

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Answer 2

Dec 28, 2014 12:14 PM in response to KiltedTim

but this is the computer i normally use

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Answer 3

Dec 28, 2014 12:16 PM in response to trish2512

So you've got a backup to this computer's iTunes then?

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