HT201289: Aperture 3: Troubleshooting basics

Learn about Aperture 3: Troubleshooting basics
ledchip

Q: Aperture keeps asking me to register.  I register and it runs fine.  But then when I rerun Aperture, it asks for me to register again.

This is a replacement serial number that I am typing in.  I got it from a technician and was told to use it rather than my old serial number.  I would appreciate some help on this.

Aperture 3, iOS 6.0.2

Posted on Jan 8, 2013 4:25 PM

Close

Q: Aperture keeps asking me to register.  I register and it runs fine.  But then when I rerun Aperture, it asks for me to r ... more

  • All replies
  • Helpful answers

  • by léonie,

    léonie léonie Jan 8, 2013 4:42 PM in response to ledchip
    Level 10 (105,791 points)
    iCloud
    Jan 8, 2013 4:42 PM in response to ledchip

    First of all, are you entering your serial number from an administrator account, or from a plain user account? If you enter the serial number as a regular user, Aperture cannot write the registration to the system library, and you will have to enter it again, when you log in again.

     

    Also, you may have a corrupted "ProAppSystemID" file or Aperture cannot write to the System Library.

     

    To stop Aperture asking for the serial number, first check, if you still have an old file "ProAppSystemID" in your System Library.

     

    • Quit Aperture.
    • Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
    • Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
    • Reenter your serial number, hopefully for the last time.

     

    Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp

     

    Use the Finder's "Go" menu

     

         Go > Got to folder    and  enter /tmp into the textfield. If you see the file there, move it to its proper location.

      

    Regards

     

    Léonie