Just got a new MBP and I want to sell my old one.

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Level 1

7 points

Just got a new MBP and I want to sell my old one.

The email I got from Apple says they will give me $500 for my 3 year old MBP. I have a lock set but I do not remember how I did this or how to remove it, but when I want to make a change with the time, for example, I have to insert a mastercode. it is the same code when that brown/beige lock comes up. It only shows up at different times when I am trying to make a change. The company that will take my computer neds all locks removed. It does not show up when I want to make changes to System pref. Does anybody know how I turn that off because the company who will buy the old MBP needs this master pasword/lock turned off.

any suggestions on how to turn off the lock or set it so it does not show up anymore? I think I found it under System Pref.---Security---Uncheck "Require a password..." The locks are still there but so far the ones I have gone back to look at are unlocked.

Posted on Jan 9, 2013 12:37 AM

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Answer 1

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clintonfrombirmingham

Level 7

30,100 points

Jan 9, 2013 12:45 AM in response to NObodE

This is just the standard user password for your account. If you've forgot it, there are various ways to reset it, depending on which version of OS X you're running.

If you want to sell your old machine, take a look at Thomas Reed's How to prepare your Mac for sale.

If you need help on resetting your password, post back with your OS X version.

Clinton

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Answer 2

NObodE Author

Level 1

7 points

Jan 9, 2013 9:08 PM in response to clintonfrombirmingham

Yea, I found out today that the check mark I placed in Security soes not control the lock in the screen shots. I will need to wipe out my entire HD anyway and hopefully this will get rid of this when I do that. Thanks for responding.

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