3 Replies Latest reply: Jan 10, 2013 5:21 AM by Michael Black
okukuseku Level 1 Level 1

My iphone is described as iPhone 4s on the back, but the model number on the back is A1332. IThe device cannot be recognised on by itunes for windows. any suggestions?

iPhone 4S, iOS 5.1.1
  • Michael Black Level 7 Level 7

    Where did you buy this iPhone?  As you've noticed, a model A1332 is a GSM iPhone 4, not an iPhone 4s.  Did you buy this from a reliable and official reseller of iPhones?

  • okukuseku Level 1 Level 1

    The phone was a gift.


    Interestingly enough in Settings - General, the Model is MD234LL which I presume makes it a iPhone 4S?

  • Michael Black Level 7 Level 7

    Any chance someone had it repaired somewhere (i.e. not by Apple) - maybe had the back glass replaced  by a 3rd party shop at sometime?


    Dose the phone have siri (iPhone 4 would not)? Does the camera have face recognition and panoramo (again, iPhone 4 would not)?


    If everything else checks out as iPhone 4s, then I'd guess the back glass was damaged and someone got it replaced.


    In order to get it recognized by iTunes, you may need to plug it in and force it into recovery mode, see

    http://support.apple.com/kb/HT1808 and then restore it as a new device.