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NEW to apple here :) help me please!

330 Views 10 Replies Latest reply: Jan 15, 2013 6:02 PM by agentrossyan RSS
agentrossyan Calculating status...
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Jan 9, 2013 7:02 AM

Hi! I've just bought a new macbook pro 15" retina display, im new to apple so once i've unboxed it , just started exploring, and when i got to power info, it says there that i already has 3 cycle charge... is that normal? out of the box with 3 cycle charge? and i also noticed, the very first time i opened my macbook, it had only 65% battery left? thanks everyone!

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)
  • Templeton Peck Level 9 Level 9 (57,665 points)
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    Jan 9, 2013 7:12 AM (in response to agentrossyan)

    It's not unheard of.  The batteries do have to be tested before sale.

  • Shootist007 Level 6 Level 6 (16,640 points)
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    Jan 9, 2013 7:20 AM (in response to agentrossyan)

    IMHO no it is not normal. The cycle is based on Full discharges and full recharges. Now that can be 6 50% discharges and recharges or 3 70% discharges and recharges and so on.


    So for it to have 3 discharge cycles on the battery means it was used before. When and by who is anyones guess.


    Did it have all the iLife Apps already on the drive? iLife apps are Garage Band, iMovie and iPhoto. If they are/were not on your system when you first turned in on then someone wiped the drive and reinstalled the Operating system as those apps are not included with the OS but are loaded on the drive by Apple when the system is manufactured and shipped out for the first time.

  • OGELTHORPE Level 7 Level 7 (22,400 points)
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    Jan 9, 2013 7:27 AM (in response to agentrossyan)

    For a definitive answer, take advantage of you free Apple phone support and pose that question to the Apple representative.



  • Shootist007 Level 6 Level 6 (16,640 points)
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    Jan 9, 2013 7:56 PM (in response to agentrossyan)

    Then if you had those App already installed and the first time you turned it on it asked for all your information for a user account and password then it is New.

    Your not the only one that has gotten one of these Macs that had a battery cycle count on it.

    agentrossyan wrote:


    yes I have all those iLife apps you're talking about... hmmm... only thing ive done since purchasing my macbook is updating OSX 10.8 to 10.8.2, ,,,

  • Shootist007 Level 6 Level 6 (16,640 points)
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    Jan 10, 2013 2:25 AM (in response to agentrossyan)

    What do you mean by Quick battery drain? How many hours are you getting?


    Apple has a 14 day from date of purchase No Quetions Asked return policy for full refund. So kif you're not happy with the overall performance of the system take it back and get another.

  • Shootist007 Level 6 Level 6 (16,640 points)
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    Jan 11, 2013 2:35 AM (in response to agentrossyan)

    Well I think you'll find that quit normal for the retina model. None of the Mac notebooks really have long battery life.


    My 2011 15" goes about 6+ hours when used normally and shorter if I'm running it harder.


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