10 Replies Latest reply: Jan 15, 2013 6:02 PM by agentrossyan
agentrossyan Level 1 Level 1

Hi! I've just bought a new macbook pro 15" retina display, im new to apple so once i've unboxed it , just started exploring, and when i got to power info, it says there that i already has 3 cycle charge... is that normal? out of the box with 3 cycle charge? and i also noticed, the very first time i opened my macbook, it had only 65% battery left? thanks everyone!


MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)
Solved by Shootist007 on Jan 9, 2013 7:56 PM Solved
Then if you had those App already installed and the first time you turned it on it asked for all your information for a user account and password then it is New.Your not the only one that has gotten one of these Macs that had a battery cycle count on it.agentrossyan wrote: yes I have all those iLife apps you're talking about... hmmm... only thing ive done since purchasing my macbook is updating OSX 10.8 to 10.8.2, ,,,
Reply by Shootist007 on Jan 9, 2013 7:20 AM Helpful
IMHO no it is not normal. The cycle is based on Full discharges and full recharges. Now that can be 6 50% discharges and recharges or 3 70% discharges and recharges and so on. So for it to have 3 discharge cycles on the battery means it was used before. When and by who is anyones guess. Did it have all the iLife Apps already on the drive? iLife apps are Garage Band, iMovie and iPhoto. If they are/were not on your system when you first turned in on then someone wiped the drive and reinstalled the Operating system as those apps are not included with the OS but are loaded on the drive by Apple when the system is manufactured and shipped out for the first time.
Reply by OGELTHORPE on Jan 9, 2013 7:27 AM Helpful
For a definitive answer, take advantage of you free Apple phone support and pose that question to the Apple representative. Ciao.

All replies

  • Templeton Peck Level 9 Level 9

    It's not unheard of.  The batteries do have to be tested before sale.

  • Shootist007 Level 6 Level 6

    IMHO no it is not normal. The cycle is based on Full discharges and full recharges. Now that can be 6 50% discharges and recharges or 3 70% discharges and recharges and so on.

     

    So for it to have 3 discharge cycles on the battery means it was used before. When and by who is anyones guess.

     

    Did it have all the iLife Apps already on the drive? iLife apps are Garage Band, iMovie and iPhoto. If they are/were not on your system when you first turned in on then someone wiped the drive and reinstalled the Operating system as those apps are not included with the OS but are loaded on the drive by Apple when the system is manufactured and shipped out for the first time.

  • OGELTHORPE Level 8 Level 8

    For a definitive answer, take advantage of you free Apple phone support and pose that question to the Apple representative.

     

    Ciao.

  • agentrossyan Level 1 Level 1

    yes I have all those iLife apps you're talking about... hmmm... only thing ive done since purchasing my macbook is updating OSX 10.8 to 10.8.2, ,,,

  • Shootist007 Level 6 Level 6

    Then if you had those App already installed and the first time you turned it on it asked for all your information for a user account and password then it is New.

    Your not the only one that has gotten one of these Macs that had a battery cycle count on it.

    agentrossyan wrote:

     

    yes I have all those iLife apps you're talking about... hmmm... only thing ive done since purchasing my macbook is updating OSX 10.8 to 10.8.2, ,,,

  • agentrossyan Level 1 Level 1

    That's one big major relief! Thanks! now my only worry is my quick battery drain whiole having my screen half-lit and my keyboard light turned off... hmm :|

  • Shootist007 Level 6 Level 6

    What do you mean by Quick battery drain? How many hours are you getting?

     

    Apple has a 14 day from date of purchase No Quetions Asked return policy for full refund. So kif you're not happy with the overall performance of the system take it back and get another.

  • agentrossyan Level 1 Level 1

    Last time i observed. my battery drained from 100% to 18% in about 5 hours. 3 of those were not using wifi and all the time my screen is half-lit.... im not even using photoshop or any editing software, im just tinkering with it...

  • Shootist007 Level 6 Level 6

    Well I think you'll find that quit normal for the retina model. None of the Mac notebooks really have long battery life.

     

    My 2011 15" goes about 6+ hours when used normally and shorter if I'm running it harder.

  • agentrossyan Level 1 Level 1

    i think my ipad runs longer well, thanks man, i think i have to get use to having quick battery drain!