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itunes crashes with itunes store

I can open iTunes and naviagate my music library etc. even listen to music. but if I click to connect to the itunes store it crashes quickly and there is not error code.this is the read out from the event:


Description


Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe


Problem signature

Problem Event Name: BEX

Application Name: iTunes.exe

Application Version: 11.0.1.12

Application Timestamp: 50c8fc7e

Fault Module Name: StackHash_14f3

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Offset: 749fc9f1

Exception Code: c0000005

Exception Data: 00000008

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional Information 1: 14f3

Additional Information 2: 14f3e5a9c38d3367a672d8ed0769d4b9

Additional Information 3: d410

Additional Information 4: d410539e393c1bad5407687bfdcd55c1





I have tried to uninstall and reinstall itunes three times and searched thses boards for fixes. I've got not 3rd party graphics software running and my drivers are all up to date. any ideas?

Windows 7

Posted on Jan 9, 2013 9:47 AM

Reply
Question marked as Best reply

Posted on Jan 9, 2013 12:06 PM

Fault Module Name: StackHash_14f3

Fault Module Version: 0.0.0.0


Try gn_id's suggestion from the following post:


Re: iTunes 11 crashes when opening the store - no error message

3 replies

itunes crashes with itunes store

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