schuurmansj

Q: imovie constantly crashing since upgrade

I just upgraded to mountain lion and imovie '11 - now imovie is CONSTANTLY crashing. Like every 10 minutes - can anyone help?

iMac, OS X Mountain Lion (10.8.2)

Posted on Jan 9, 2013 12:37 PM

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Q: imovie constantly crashing since upgrade

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  • by schuurmansj,

    schuurmansj schuurmansj Jan 9, 2013 12:40 PM in response to schuurmansj
    Level 1 (0 points)
    Jan 9, 2013 12:40 PM in response to schuurmansj

    in fact it's crashed the last 3 times on the first click after opening!!

  • by KarenSelena,

    KarenSelena KarenSelena Jan 9, 2013 12:42 PM in response to schuurmansj
    Level 4 (1,960 points)
    Jan 9, 2013 12:42 PM in response to schuurmansj

    - quit iMovie

    - restart the computer (IMPORTANT)

    - when finder is displayed beside the apple, you should also see the word "go" in the top menu.  Click on the word "go" to expose the drop down.  When it displays, hold down the "option key" on your keyboard, and you should see a "library" appear right under "home".  Select the library.  Open the "preferences" folder

    - drag the following to trash

              - com.apple.iApps.plist

              - com.apple.iMovieAPP.plist

    - go back one screen, and open up the "caches" folder

    - drag the following to trash:

              - com.apple.iMovieAPP

     

    - launch iMovie

    - post your results

  • by schuurmansj,

    schuurmansj schuurmansj Jan 9, 2013 1:24 PM in response to schuurmansj
    Level 1 (0 points)
    Jan 9, 2013 1:24 PM in response to schuurmansj

    followed the instructions and unfortunately no change. It crashed within 3 seconds

  • by KarenSelena,

    KarenSelena KarenSelena Jan 9, 2013 1:29 PM in response to schuurmansj
    Level 4 (1,960 points)
    Jan 9, 2013 1:29 PM in response to schuurmansj

    Does this occure in a new user account?   This issue is either going to be project specific, or application specific or user specific. 

     

    To test, create a new user - click the apple / system preferences / users and groups - click the lock icon in the bottom left to unlock it, then click the + sign to creat a new user.  Ensure the new user is "administrative", and call it "test" with the password "test".  Once created, click the apple, and log out, then log into the test user.

     

    Once on the test user, go to

    - http://support.apple.com/kb/HT1425. and download a test movie file.

     

    Launch iMovie, and import this test movie from the downloads folder.   Does the issue persists here?

  • by schuurmansj,

    schuurmansj schuurmansj Jan 9, 2013 1:27 PM in response to schuurmansj
    Level 1 (0 points)
    Jan 9, 2013 1:27 PM in response to schuurmansj

    not sure how i would check that..?