5 Replies Latest reply: Jan 9, 2013 1:27 PM by schuurmansj
schuurmansj Level 1 Level 1 (0 points)

I just upgraded to mountain lion and imovie '11 - now imovie is CONSTANTLY crashing. Like every 10 minutes - can anyone help?


iMac, OS X Mountain Lion (10.8.2)
  • schuurmansj Level 1 Level 1 (0 points)

    in fact it's crashed the last 3 times on the first click after opening!!

  • KarenSelena Level 4 Level 4 (1,960 points)

    - quit iMovie

    - restart the computer (IMPORTANT)

    - when finder is displayed beside the apple, you should also see the word "go" in the top menu.  Click on the word "go" to expose the drop down.  When it displays, hold down the "option key" on your keyboard, and you should see a "library" appear right under "home".  Select the library.  Open the "preferences" folder

    - drag the following to trash

              - com.apple.iApps.plist

              - com.apple.iMovieAPP.plist

    - go back one screen, and open up the "caches" folder

    - drag the following to trash:

              - com.apple.iMovieAPP

     

    - launch iMovie

    - post your results

  • schuurmansj Level 1 Level 1 (0 points)

    followed the instructions and unfortunately no change. It crashed within 3 seconds

  • KarenSelena Level 4 Level 4 (1,960 points)

    Does this occure in a new user account?   This issue is either going to be project specific, or application specific or user specific. 

     

    To test, create a new user - click the apple / system preferences / users and groups - click the lock icon in the bottom left to unlock it, then click the + sign to creat a new user.  Ensure the new user is "administrative", and call it "test" with the password "test".  Once created, click the apple, and log out, then log into the test user.

     

    Once on the test user, go to

    - http://support.apple.com/kb/HT1425. and download a test movie file.

     

    Launch iMovie, and import this test movie from the downloads folder.   Does the issue persists here?

  • schuurmansj Level 1 Level 1 (0 points)

    not sure how i would check that..?