HT203300: If you can’t sync your Outlook contacts and calendars to your iPhone, iPad or iPod touch using iTunes for Windows
Learn about If you can’t sync your Outlook contacts and calendars to your iPhone, iPad or iPod touch using iTunes for WindowsQ: I recently had to recreate my network and now when I try to update iTunes the upsate fails. It tells me that it cannot find a file ... I recently had to recreate my network and now when I try to update iTunes the upsate fails. It tells me that it cannot find a file called "iTunes64.msi". I have not found a way to get around this. more
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Helpful answers
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Jan 9, 2013 2:20 PM in response to JohnCarolby b noir,(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the
"DOWNLOAD LOCATIONS" thingy on the Major Geeks page):http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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Jan 9, 2013 2:36 PM in response to b noirby Archesmo,★HelpfulThe Windows Installer CleanUp utility is old and Microsoft already offer a new solution (
Microsoft "Program Install and Uninstall" utility), you can find under http://support.apple.com/kb/TS3704.
You should use this programm if you uninstall iTunes and the components (http://support.apple.com/kb/HT1925?viewlocale=en_US or http://support.apple.com/kb/HT1923?viewlocale=en_US) and receive an error in the uninstall process (only use the Microsoft programm for the specific component that can not be uninstallled via Control Panel).
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