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i lost /forgot my password for my me.com email and when i try to reset the password, Apple send and email to my me account. the same that i can't access because i lost the password. How to fix that?

i lost /forgot my password for my me.com email and when i try to reset the password, Apple send and email to my me account. the same that i can't access because i lost the password. How to fix that?

Posted on Jan 9, 2013 4:28 PM

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1 reply

Jan 9, 2013 4:41 PM in response to crishael

Welcome to the Apple Community.


  1. If you don't receive a reset email or you don't have an alternate address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset for you.
  2. If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

i lost /forgot my password for my me.com email and when i try to reset the password, Apple send and email to my me account. the same that i can't access because i lost the password. How to fix that?

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