10 Replies Latest reply: Jan 22, 2013 10:06 AM by Winston Churchill
Glenn Ferguson Level 1 Level 1 (95 points)

The "Airplay" logo never shows up, anymore, never! It did a while back ad then stopped.  Maybe about the time to the 11.0.1 update, not sure if one affected the other.  Regardless, I have rebooted router, turned wi-fi off and on, you name it, I can't do it from my windows PC.  It works on my iPhone, sporadically, usually have to turn off wi-fi and turn wi-fi back on, very frustrating.  I can airplay from YouTube from my phone to my ATV.  As far as homesharing, forget it, 25% of the time at best.

 

So, what now?  I have read so many different ways I don't know which end is up!  This is so frustrating.  I have gone to the link Sir Winston has posted but really not helping.

  • Winston Churchill Level 10 Level 10 (85,555 points)

    sporadically, usually have to turn off wi-fi and turn wi-fi back on, very frustrating.

    As far as homesharing, forget it, 25% of the time at best.

    I'd say you have a networking issue.

     

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

     

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

     

    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.

     

    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.


  • Glenn Ferguson Level 1 Level 1 (95 points)

    As far as moving the ATV unit, it is by the TV, kind of hard to move it unless I move it with a siperlong HDMI cable acroos the room.  I do understand your point however.

     

    As far as my network.  I use SSIDER to look at others networks, I know the channels they are using, I have adjusted my channel as appropriate (BTW, ATV on 5.0 GHz network, no one uses that freq so I have NO interference on that band)  I have adjusted my transmit power,

     

    Bottom line, Airplay with 11.0.1 is nonexistant for me and Home sharing is hit or miss.  It was there for a little last night then dropped off.  I was apple to airplay from my iPhone, using my iTunes libarary to my laptop.  So it is seeing the library and then controlling the iTunes on my laptop.  However, I cannot play from my laptop via airplay to my ATV, but I can sometimes see my home share on ATV and play music, videos, pictures. 

     

    Hightly frustrating!

  • Winston Churchill Level 10 Level 10 (85,555 points)

    I wasn't really suggesting you moved it across the room. Some users tend to place it on top of a home theatre unit or their DVD player, nether of which is advisable. Some place it inches away from a base station which is also ill-advised.

     

    There is also a tendency for some users to mis-use 5 GHz. Higher frequencies are more easily blocked (which is why you only hear the boom boom boom bit of the music when teenagers pass in their vehicles with their music turned up). 5 GHz is easily blocked by walls and other objects which aren't a problem for 2.4 Ghz, the effective range of 5 Ghz is significantly less than 2.4 Ghz.

  • Glenn Ferguson Level 1 Level 1 (95 points)

    Fair enough. My ATV unit has 5 bars signal. It is on the 5 network. The laptop is on 2.4. That is the one that won't AirPlay. The iPhone is also on my 2.4. It used to work sporadically but always worked with a wifi off them on. Now, I get zero airplay on my laptop. None never an option. My phone is fine once I do and off then on of wifi. This is my issue, AirPlay that used to work on my laptop no longer does.

  • Glenn Ferguson Level 1 Level 1 (95 points)

    Sorry, spoke to soon.  Rebooting the router did indeed fix it all, airplay, sharing, the whole 9.  So tell me, other than doing a reboot when I am having issues, what more can I do?  Would buying an Airport router help in the long run?

  • Winston Churchill Level 10 Level 10 (85,555 points)

    I don't think you need a new router, you just need to find the issue with the one you are using, interference is the most common cause.

  • Glenn Ferguson Level 1 Level 1 (95 points)

    The router is broadcasting fine.  It just seems that iTunes loses the ability to use sharing or Airplay at times and re-booting router works.  iTunes still works, and I can access my NAS wirelessly through my router so there seems to be communication.  This is my quandry.  The ATV while not being able at times to access home sharing at the same time is accessing the intrernet/router fine and streaming, using iTunes Match, etc.  Confused...

     

    In other words, even if home sharing or Airplay are not working, all else is fine and access to the router is 100% for all other functions.

  • Winston Churchill Level 10 Level 10 (85,555 points)

    The router is broadcasting fine.  It just seems that iTunes loses the ability to use sharing or Airplay at times and re-booting router works.

    If it was iTunes you would need to restart iTunes, restarting the router won't do anything to iTunes, it will only reset the router.

  • Glenn Ferguson Level 1 Level 1 (95 points)

    Fair enough, point taken.  I guess then my question becomes why does Airplay and Sharing just stop on me while otherwise the router is acting fine?

     

    In actuality, I am restarting iTunes after I reboot the router however doing that alone (w/o the router reboot) does not fix it. 

     

    Firewall?  Port forward?  What else to do?  ;-(

  • Winston Churchill Level 10 Level 10 (85,555 points)

    The following article(s) may help you.


    Troubleshooting Homesharing.


    Troubleshooting WiFi Networks