My music randomly disappeared from my iPod Touch?

So I have a 4G 8GB iPod Touch. Just about a half hour ago I noticed over 200 of my songs were missing. I would update it but when I go to update it iTunes says that I have to erase and sync my iPod and I'm afraid to do that because I don't want to lose it all to the point where I have no chance of getting it back. They are not on my computer either since I got a new laptop recently. Somebody please give me help on how to get them back?

iPod touch, iOS 6

Posted on Jan 9, 2013 5:26 PM

Reply
5 replies

Jan 11, 2013 12:54 PM in response to KearaMahone

KearaMahone sorry - I don't have any help for you, but I have a similar issue happenning with my ipod touch 64GB running IOS 6.0.1. My music content is stored via itunes on my Snow Leopard macbook pro as well (and not in the cloud). The music on my ipod (which is sync'd to my macbook pro when I connect via usb) has randomly disappeared about 3 or 4 times lately, not during sync'ing and unrelated to battery charge levels. Fortunately I have been able to restore it by restarting my macbook pro then re-syncing the ipod, which it is now doing as I write, but it takes hours (for over 3000 songs). Having looked at a few other forum discussion pages, it seems this may be a bug related to IOS 6 updates and using music/itunes and podcast playing apps. The same thing has intermittently occurred with some other content such as downloaded podcasts, iplayer content and photos. Once I reconnected the ipod it synced and apparently restored the content, but I can't understand why it lost it in the first place, and its very annoying. Lets hope the reinstalling works on my ipod tonight....up to 248 of 3326 songs syncing as I write....

Jan 11, 2013 1:49 PM in response to Margo Sagov

There are definitely flaws with iOS 6 resulting in music getting deleted. It sounds like Margo has encountered this, and perhaps KearaMahone. I encounter this issue regularly and repeatedly, to the point where I can no longer use my iPod touch to listen to music.


You may be able to restore or resync, but that is no protection against the issue occurring again.


I have been following this issue and have not found an acceptable fix or workaround. Please send feedback to Apple to get this issue fixed:

http://www.apple.com/feedback/ipodtouch.html

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My music randomly disappeared from my iPod Touch?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.