1 Reply Latest reply: Jan 10, 2013 6:37 AM by lllaass
andymoonlight Level 1 Level 1 (0 points)

Hi, just tried updating my Itouch 5 to the newest upgrade on Itunes. Mid-way the Itouch screen displayed the image of the plug pointed to the Itunes Icon as if it was new. Then Itune as me if I wanted to restore. I really was sad to loose my kids videos but seemed to have no option, so I hit restore. Itunes proceeded to download the upgrade....again then I got this message


"iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes."


I chose restore again, then it proceeded to re-download the upgrade and present the same message. Help... How can I get my Touch up and working again? And does this mean I've lost my videos for good?

iPod touch, Mac OS X (10.6.8), Itouch 5 & Mac laptop 10.6.8