ipad randomly factory resets itself
Hi All
long time reader first time poster, i have an interesting question and hopefully someone will be able to put me onto the right path.
A user in my corporation is having a weird issue with her iPad, on random occasions she will power up her iPad and it will revert back to factory settings, (basically gets the slide to start screen with dark grey background etc) and have to re register and activate the iPad from scratch. This seems to happen to her at random times so there is nothing specific that she is doing to cause the problem.
Now there are a few things that she has on the iPad that no one else has or uses. She does have an exchange account set up on the iPad and with our policy it has been set to wipe the device after 4 failed attempts but she is adament that she has not entered it in 4 times incorrectly (which i believe she hasnt done) she does also have her boss's calendar synced up (via exchange) its basically a fresh install of iOS with only the Citrix application installed and with exchange mail set up, connects to our internal WiFi and also use 3G when away from work.
The iPad has been swapped over multiple time thinking it might be something faulty but she has had an iPad 1, 2 and 3 and has had the same problem so that would rule out a faulty iPad (unless she is the unluckiest person in the world).
Anyone have any ideas on what could be wrong of if there is something to try out?
Thanks
iPad 2, iOS 6.0.1