HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch
Learn about Get help with hardware features on your iPhone, iPad, and iPod touch
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All replies
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Helpful answers
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Jan 10, 2013 2:15 AM in response to Lyndaljefferiesby AnaMusic,Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
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Jul 25, 2014 11:46 PM in response to Lyndaljefferiesby Rajngigi,Clean the docking port of phone with compressed air or softish brush then spray some contact cleaner into to charge cable docking plug and insert plug into docking port. Good luck