it's Jan 10 and mine ..still is not working correctly!

Question

Level 1

8 points

it's Jan 10 and mine ..still is not working correctly!

Yes, I've turned the phone off/on 5 times a day since the 7th hoping that would correct it but it's STILL doing the same thing. NOW what? How do we fix it? I missed two VERY important calls because I believed Apple when they said it would be fixed. I do not have time to go to a store 60 miles away food some Genius(sic) to Talk down their nose when they tell me that there's no fix. Is it going to be fixed ever? A simple yes or no will do.

iPhone 4, Windows 7, iPhone Software 4.2.10, Verizon

Posted on Jan 10, 2013 3:11 AM

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Answer 1

AnaMusic

Level 9

57,562 points

Jan 10, 2013 3:12 AM in response to veronicade1

Stop ranting and try this... it has worked for other users...

Close All Open Apps... Perform a Reset... Try again...

Reset ( No Data will be Lost )

Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.

http://support.apple.com/kb/ht1430

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Answer 2

veronicade1 Author

Level 1

8 points

Jan 10, 2013 3:21 AM in response to AnaMusic

Huh? Where the heck are those? I have an on/off button on top, the button on the face and volume control buttons. Apparently my iPhone 4 is deficient in those buttons.

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Answer 3

wjosten

Level 10

95,321 points

Jan 10, 2013 3:24 AM in response to veronicade1

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Answer 4

AnaMusic

Level 9

57,562 points

Jan 10, 2013 3:24 AM in response to veronicade1

veronicade1 wrote:

...I have an on/off button on top, ...

which is the Sleep/wake Button...

veronicade1 wrote:

..., the button on the face ...

Which is the Home Button...

Been like this on All iPhones... One might say it is an iPhone Feature.

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Answer 5

Jan 11, 2013 12:00 PM in response to AnaMusic

A hardware reset changes nothing for my iPhone 4 and the known defect with "Do Not Disturb" that began Jan 1 of 2013. I've started each day since Jan 7 with a hardware reset & the problem perseveres.

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