1 Reply Latest reply: Jan 10, 2013 9:14 AM by King_Penguin
claudia203 Level 1 (0 points)

how do i create a new one or recover the old password?

  • King_Penguin Level 10 (120,066 points)

    If you've forgotten the passcode to unlock the iPad then you will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808


    If you do it via a different computer then :

    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.