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Why won't my MacBook Pro start up from the grey prohibitory sign?

My MacBook Pro won't turn on from the grey screen. I have tried refreshing the RAM, and that has not worked. I tried placing the start up disk into the computer when turning it on and that still has done nothing.


It takes a while for it to get to the prohibitory sign. Before the prohibitory sign it usually has an apple and it just sits there for a while.


I don't know what to do.


Help is wanted.


Thank you very much!

MacBook Pro

Posted on Jan 10, 2013 1:57 PM

Reply
32 replies

Jan 12, 2013 10:45 AM in response to Mattkkm

All HDDs eventually fail because they are mechanical devices. Some die sooner than others. Without an autopsy we cannot determine the exact cause, but since you have reported the external HDD appears, your internal HDD is probablyDEAD! The fix is a replacement. I suggest looking at what OWC offers, at least as a point of reference.


There still is the posibility the the internal conecting cable is faulty. For verification a diagnosis by a genius bar could determine that, or swapping in the external HDD. This usually is not the case.


Ciao.


Message was edited by: OGELTHORPE

Jan 12, 2013 10:52 AM in response to Mattkkm

OWC is a supplier of Mac compatible products with excellent customer support. Just enter into Google OWC (known also as Macsales) and you will find the website.


Replacing a HDD is easy. If you have Apple do it, you will pay several times as much as opposed to doing it yourself. If you look in your owners manual, there are directions. You need a 00 Phillips and a #6 Torx drivers to do the swap.


Ciao.

Jan 12, 2013 10:54 AM in response to Mattkkm

OWC is an online store selling Mac products. It's one of the oldest and most reliable of such stores. They sell replacement HDDs for Macs and also provide online printed and video tutorials. Replacing a HDD yourself is of moderate difficulty, but if you can follow directions you can DIY. OWC even provides toolkits with the needed tools.


You can also take it to Apple for the same work, but Apple charges more for the drives and you pay the labor charges for installing it. That extra cost pays for warranty of the labor and the drive.


The choice is yours. Visit OWC and see what they have available and what it will cost.

Jan 12, 2013 11:08 AM in response to Kappy

http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/


Are these the ones I would want?


Which ones would you guys recommend? Clearly you guys have a large wealth of knowledge when it coems to this. What's the best bang for my buck? space isn't really too important to me, speed is more important. Pros and cons of each? and are these the right hard drives?

Jan 12, 2013 11:18 AM in response to Mattkkm

Yes. Personally, I like certain Seagate models and HGST models.


DIY KIT: 500GB 7200RPM HD for MacBook, MacBook Pro (or PC Notebook)+OWC Express 2.5" Enclosure Kit

DIY KIT: 320GB HGST 7K500 for MacBook, MacBook Pro (or PC Notebook)+OWC On-The-Go FW800/USB 3.0


DIY KIT: 500GB Seagate Momentus XT 7200RPM/SSD Hybrid 2.5" Kit w/Express Enclosure & Tool Kit

DIY KIT: 320GB 7200RPM HD for MacBook, MacBook Pro (or PC Notebook)+OWC Express 2.5" Enclosure Kit

DIY KIT: 500GB Seagate Momentus XT 7200RPM/SSD Hybrid 2.5" Kit w/Express Enclosure & Tool Kit


DIY KIT: 500GB Western Digital Drive + OWC Express USB 3.0/2.0 Enclosure+Transfer Kit


All the above include toolkits and an enclosure. If you don't need an enclosure for the old drive then they have the same products available that just include the drive and toolkit for a little less money.


These are all 7200 RPM drives which are the fastest notebook drives. Seagate's are a Hybrid drive that includes a small SSD to improve the drive's overall performance. I've installed several of them and they work extremely well for me.

Jan 12, 2013 11:18 AM in response to Mattkkm

Yes. The 2.5" SATA drives are the ones you should get.


I have several Seagate and HGST HDDs. All are still operational. Given the choice between the two and things being equal, price probably would be the determinant.


It is difficult to have too much storage so I would suggest one of the 750 GB 7200 rpm drives. If the price is high, select one with less capacity.


SSDs, though fast are still overpriced for what they offer (my opinion).


Ciao

Jan 12, 2013 11:42 AM in response to Kappy

Kappy, greetings; Aside from price, the other deterrent for me is capacity. I currently have a 1 TB HGST HDD on the late 2011 MBP. The choice is currently limited to only one option, OWC.


I am not one who gets carried away by speed. My 2006 Core Duo works just fine for me, but there are occasions where the graphics is pitifully slow by current standards.


Increased speed of SSDs is certainly inherently good, but I feel that cooler operation, improved battery life and possibly improved reliabilty are just as important for me. Until there is a 1 TB+ SSD for $200 or less, I am content to listen to disks spin.


Ciao.

Jan 12, 2013 11:47 AM in response to Kappy

I do have leoprad. My book pro 10.5.8 is failing to start up properly. After pushing turn on button gray screen with apple appears with spinning circle below. I have tried to boot in safe mode, did fsck booting in a single user mode. But, nothing helps. If to wait 15-20 minutes, desctop background appears, but none of the desctop files. Also, dock appears and even tries to load finder but then its frozen for a while and then goes back to login again. And that repeats forever until forced switch off. Could you please advise what to do? I haven't backed up anything and I do really have valuable information there. I know its my fault not backing it up, will be lesson for he future, but is there any possibility to make my laptom work properly without loosing any data? Please help!!!

Sep 25, 2013 11:48 PM in response to Mattkkm

Hi, I as well have the same problem as Mattkkm -- I've tried several booting techniques including using recovery discs, but when it gets to that screen MY HARDDRIVE DOES NOT APPEAR! In my case, I have a macbook pro Mountain Lion OS X 10.6.8. So, do you think that it is my internal "HDD"--whatever that stands for--or what? What product will I need to search for on the OWC website to rectify this problem on my laptop?


Also, Mattkkm, did the replacement of the HDD help you in your case? You never followed up with the results.


I know that my/this post is significantly later from the original discussion, but I hope someone answers!

Why won't my MacBook Pro start up from the grey prohibitory sign?

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