password problems-ipod touch

I bought my son an ipod touch for xmas, but before I could register and sync it with my computer he put a password on it and better yet he has forgotten it.

I have an iphone and I have had ipods so
i know how they work.

The problem is whenever I try to reset it by holding the home button and power button, it powers off and back on which is good but then the stupid passwork comes up again.

I cant seem to bypass this no matter how I try. Is this because i havent connected it to my computer before? Im not sure what to do.

Please any suggestions will be appreciated.

Thanks

iPod touch (4th generation)

Posted on Jan 10, 2013 7:37 PM

Reply
4 replies

Jan 11, 2013 5:38 AM in response to AdamAA

Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings


For how to restore:

iTunes: Backing up, updating, and restoring iOS software

To restore from backup see:

iOS: How to back up

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the iPod backup that iTunes makes.

You can redownload iTuns purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

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password problems-ipod touch

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