1 Reply Latest reply: Jan 11, 2013 5:53 AM by King_Penguin
Alexis102402 Level 1 Level 1 (0 points)

I cannot remember my security questions answers. How do I reset them?


iPad
  • King_Penguin Level 10 Level 10 (105,200 points)

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.

     

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551