I have bought quite a lot of music on iTunes, both on the computer, and on the iPhone 4. Now, I have gotten a new PC, and music is lost. Why not make it, so that you can always re-download music? Goddamn stupid, this other way.....

Seeing that this has become quite a problem, I need to tell you all about this crap.

I have been forced to buy a new PC, due to the old one breaking down. (Finally, had it for 8 years...)

Now, while I have taken a backup of the iTunes Library, including music, apps, movies etc. And put in the new iTunes folder on the NEW PC, somehow, quite a lot of the music, previousley downloaded from iTunes, have gone missing. It was still on my iPhone, but when I plugged it in to synchronize, they got "kicked out" - and are now no-where to be found. I am quite frankly HIGHLY unsatisfied with this issue, and want to know, if there is a way to redownload my music, without involving iTunes Store Support into it. Mostly, because I think they are quite nice people, but with very limited options when it comes to helping each individual in a way, satisfying enough. I have had previous encounters with them, turning out quite... harsh.

Let me know what you think, and if I should write a formal complaint to iTunes Store.

Regards,

Mark.