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Bluetooth speaker error

I'm using a Bose SoundLink bluetooth speaker. I've had it a few months and it worked fine with my iMac when I got it. Now it has connectivity problems. But only with my iMac -- not with my wife's Air or her iPhone, those work fine. (The Bose 'remembers' up to six paired devices.)


My iMac discovers the Bose fine. And then it says it connects (and you can see the green light in the bluetooth preferences), although I don't get the beep from the Bose that should indicate a connection -- but if I try to send music to it, the Bose beeps and gives me an error:


"A Bluetooth audio error occurred. There was an error connecting to your audio device. The encoded audio stream configuration was unacceptable to the remote device."


Proximity isn't the issue. And it obviously works fine with other devices, so it's got to be something about my iMac settings. In the bluetooth settings I can watch the Bose go back and forth between "connected" and "not connected." I have tried everything, read every message thread here that pertains to it. I'm at a loss.


Thanks in advance for thoughts...

iMac, OS X Mountain Lion (10.8.2)

Posted on Jan 10, 2013 8:17 PM

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2 replies

Jan 10, 2013 8:46 PM in response to Bob M.

Okay, weirdly, I think I figured it out. So I'll post this info here for any others suffering...


Go to this page for an explanation:


http://danwarne.com/fix-bluetooth-a2dp-audio-quality-mac-os/


Upshot: OS X uses a low default bitrate for bluetooth audio. You have to use Terminal to notch up the bitrate. It'll go as high as 64 (for better sound quality). BUT: If you go up too high it causes the problem I had above. The default rate was 40, which caused horrible stuttering. So I had upped the bitrate to 60 -- which worked for a while, and cured the stuttering, but then eventually quit working for whatever reason. I found that 53 is as high as I can go without getting stuttering OR losing connectivity.


Just follow the directions on that website and increase your bit rate by one each time until it won't connect. Then you know where your upper limit is.

Bluetooth speaker error

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