Ok, so I have Windows 7 with the latest version of iTunes and the latest software version for my iPhone4, everything was working fine until just the other day, whenever I plug my iPhone into my computer, as soon as it makes that little noise when it connects, I get a blue screen of death.
That's about all I know...
iPhone 4, Windows 7
Hello,
So I can suggest some troubleshooting first of all:
- create a new user under windows 7 and try it under the new user
- test the device with an other computer or an other device with your computer
Like this you already will have some basic info where the issue is: as with the device or with the computer, and aswell if with the computer then if its system wide or only user issue.
You can try aswell updateing windows and unable the firewall/antivirus to be sure is not somekind of conflict.
From iTunes part you can try a full reinstall of iTunes following this art.: http://support.apple.com/kb/HT1925
Hope it helps,
Sounds like a driver conflict, check this article for possible solutions:
I updated Windows drivers (it said I had three updates to download) but still no luck.
This is the error report I receve upon reboot:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800F4249F2
BCP3: FFFFF88003292918
BCP4: FFFFF88003292170
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\011213-18985-01.dmp
C:\Users\Gumballthechewy\AppData\Local\Temp\WER-44444-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I had an issue like this, it was fixed by turning of my personal hotspot or conecting my iphone with a USB2.0(black) instead of USB3.0(blue).
thank you, turned off personal hotspot on the iphone and moved to a USB2.0 port and all is well again , cheers.
Windows 7 Crashes (Blue Screen Of Death) As Soon As My iPhone4 Connects
