Macbook crashing and restarting at random

Question

Level 1

0 points

Macbook crashing and restarting at random

Bought a Macbook in 2010

After updating OS to Lion it continuously crashes at random. It happens most during operating graphics programs, which is my job. I assume it has to do with the graphics card.

ANy suggestions other than backinstalling Leopard?

PS- this makes me want to go back to a PC

Interval Since Last Panic Report: 48778 sec

Panics Since Last Report: 5

Anonymous UUID: D415D0B0-3A00-A984-2CD2-911791FB06A4

Fri Jan 11 00:21:32 2013

panic(cpu 0 caller 0xffffff7f93bf9b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80b276a000 0x0a5480a2, D0, P2/4

Backtrace (CPU 0), Frame : Return Address

0xffffff808ebdb7e0 : 0xffffff801341d626

0xffffff808ebdb850 : 0xffffff7f93bf9b25

0xffffff808ebdb8e0 : 0xffffff7f93cf34b3

0xffffff808ebdb940 : 0xffffff7f93cf3527

0xffffff808ebdb9b0 : 0xffffff7f94008853

0xffffff808ebdbaf0 : 0xffffff7f93d19659

0xffffff808ebdbb20 : 0xffffff7f93c038da

0xffffff808ebdbbd0 : 0xffffff7f93bfefac

0xffffff808ebdbdc0 : 0xffffff7f93c009ba

0xffffff808ebdbea0 : 0xffffff7f93b941c4

0xffffff808ebdbef0 : 0xffffff7f9561971f

0xffffff808ebdbf40 : 0xffffff7f956188e7

0xffffff808ebdbf60 : 0xffffff801343dcde

0xffffff808ebdbfb0 : 0xffffff80134b26b7

Kernel Extensions in backtrace:

com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f93b92 000->0xffffff7f93e94fff

dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f93b00000

dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f93b7e000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f93b3b000

com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 3ea2000->0xffffff7f941c4fff

dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f93b 92000

dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f93b00000

com.apple.driver.AGPM(100.12.69)[FBC949AC-F94D-39CD-96A0-C6F121EA7546]@0xffffff 7f95617000->0xffffff7f95626fff

dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f93b00000

dependency: com.apple.driver.IOPlatformPluginFamily(5.2.0d16)[41B414E9-EC1E-3724-A158-14FD4 8712B0C]@0xffffff7f945af000

dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f93b7e000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f93b3b000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

12C60

Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide: 0x0000000013200000

Kernel text base: 0xffffff8013400000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 3214853818362

last loaded kext at 46996370078: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f95416000, size 36864)

last unloaded kext at 187457663606: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f943ea000, size 65536)

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOBluetoothSerialManager 4.0.9f33

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleHDA 2.3.1f2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.filesystems.autofs 3.0

com.apple.GeForce 8.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleIntelHDGraphics 8.0.0

com.apple.driver.AppleIntelHDGraphicsFB 8.0.0

com.apple.driver.ApplePolicyControl 3.2.11

com.apple.driver.AppleMuxControl 3.2.11

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleMikeyDriver 2.3.1f2

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.driver.AppleUSBTCButtons 235.4

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.driver.AppleIRController 320.15

com.apple.driver.AppleUSBTCKeyboard 235.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.2

com.apple.driver.AirPort.Brcm4331 602.15.22

com.apple.driver.AppleUSBHub 5.2.5

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.driver.AppleAHCIPort 2.4.1

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AppleUSBEHCI 5.4.0

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.driver.DspFuncLib 2.3.1f2

com.apple.iokit.IOAudioFamily 1.8.9fc10

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.iokit.IOBluetoothFamily 4.0.9f33

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.kext.triggers 1.0

com.apple.nvidia.nv50hal 8.0.0

com.apple.NVDAResman 8.0.0

com.apple.driver.AppleHDAController 2.3.1f2

com.apple.iokit.IOHDAFamily 2.3.1f2

com.apple.driver.AppleGraphicsControl 3.2.11

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.5

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOGraphicsFamily 2.3.5

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.driver.AppleSMC 3.1.4d2

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.driver.AppleUSBMultitouch 235.7

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleUSBMergeNub 5.2.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOUSBUserClient 5.2.5

com.apple.iokit.IOAHCIFamily 2.2.1

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOUSBFamily 5.4.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7.2

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: DTK-2100, 0x056a (WACOM Co., Ltd.), 0x00cc, 0xfd130000 / 5

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

Posted on Jan 11, 2013 12:28 AM

Reply

Answer 1

Best reply

LousyFool

Level 4

2,662 points

Jan 11, 2013 12:32 AM in response to mbaylis

this makes me want to go back to a PC

No no. Better take your MBP and printouts of both the panic log and this doc, and go to the next Apple Store or AASP. A couple days later you'll get your Mac back with a new logic board. Free of charge.

S**t happens. But Apple helps you out.

Still wanna go back to PC? 😉

Reply

Answer 2

Jan 11, 2013 12:38 AM in response to mbaylis

Yep, it looks as if it's a bad GPU. It's not the problem with the 2010 model as cited in this - http://support.apple.com/kb/TS4088 - Knowledge Base article, so I'm assuming that non of the software updates would fix the problem.

If your AppleCare has expired, you're just going to have to bite the bullet and take the machine into your local Apple Store or an AASP to have the problem diagnosed. If it is the GPU, then your whole logic board will need to be replaced and that can be quite costly. The only thing I can suggest, after getting an estimate on the repair, is to ask if your machine might qualify for the Apple flat rate repair pricing scheme. It may, it might not. Doesn't hurt to ask, though.

Good luck,

Clinton

Reply

Answer 3

LousyFool

Level 4

2,662 points

Jan 11, 2013 12:44 AM in response to clintonfrombirmingham

clintonfrombirmingham wrote:

It's not the problem with the 2010 model as cited in this - http://support.apple.com/kb/TS4088 - Knowledge Base article...

Sorry Clinton, but what makes you saying this? It is this model, it is a GPU problem (exposed only by ML), and it is covered by the 'deal' mentioned in TS4088. Free.

Bet? 😉

Reply

Answer 4

Jan 11, 2013 12:48 AM in response to LousyFool

It may - but teh KB article notes that the problem can be remedied with a simple software update.

Wouldn't hurt to take in a printout of the KB article, I guess...

Clinton

Reply

Answer 5

LousyFool

Level 4

2,662 points

Jan 11, 2013 12:52 AM in response to clintonfrombirmingham

Dozens of panic logs like this, all the same (except irrelevant little details), and always the same result - as described. It varies in how long it takes, also depending on how much the AASP or Genius already knows and, if it's not much, how friendly and patiently the client explains.

Bet? Come on... 😎

Reply

Answer 6

mbaylis Author

Level 1

0 points

Jan 25, 2013 11:48 AM in response to mbaylis

Thanks everyone for your help! Took my macbook in to the Genius Bar and after lots of poking and prodding we finally discovered that the Logic Board has been recalled! $400 fix now done for free.

Thanks again!

Reply