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Is there any one else that has lots of trouble with the apple support package "Applecare Help Desk Tools"? I have more trouble with the support package than i do with the apple products? My login does not work much of the time. So every time i go to work on one of my products and use the support package. Not only do i have issues with the product but the support is unavailable too. Does any one else have this issue? Please advise. Tim
Have you called Apple Support and discussed the problem with them?
Hi Yes I am working a open issue with enterprise support. This the 9th time. I am just looking to see if this is a common issue that needs to be addressed in a differnt way. Thanks for the response.
AppleCare Help Desk Tools
Just bought it and it arrived today. Registered and went to the website and it won't accept my log-in information. So can't access my extremely expensive training program AND support softwares.
Anyone else have any ideas here? What a bunch of malarky that it doesn't work like it says.
I am assuming I have a 30-day return on this if I can't get Apple to clear this up.
Patrick
Applecare Help Desk Tools
