Touchscreen Stops responding on iPad Retina

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Level 1

9 points

Touchscreen Stops responding on iPad Retina

Hi

Bought the iPad Retina, 16Gb with Three 3G capability, about 6 weeks ago. It's been running fine but last week when I opened an application the touchscreen stopped accepting input. It would highlight areas (where for instance I pressed a number on the password code it would highlight with a square showing the artifact area of input (I presume)) but wouldn't actaully translate the touch into an input.

I tried powering off and powering on to no avail. I then reset to no avail. Finally I did a restore which brought it back. I didn't reinstall the application that seemed to cause the lack of responce from the iPad and yet today (about a week later) it has stopped responding in the same way - this time whilst using mail. I'm at work so can't do a restore but wondered if this happening to others. Thoughts anyone?

iPad, iOS 6.0.2

Posted on Jan 11, 2013 5:57 AM

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Answer 1

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King_Penguin

Level 10

334,144 points

Jan 11, 2013 6:07 AM in response to silverskull

Sounds like you have VoiceOver (one of the accessibility features) 'on' - if you turn the volume up do you get a voice saying what you are tapping ? If you do then try triple-clicking the home button and see if that turns it off, and if it does you can then change what a triple-click does via Settings > General > Accessibility > Triple-Click Home.

If that doesn't turn it off then you can either turn it off directly on the iPad (you need to use a tap-to-select and then double-tap to activate/type process and 3 fingered scrolling) to go into Settings > General > Accessibility and turn VoiceOver 'off', or you can do it by connecting to your computer's iTunes : http://support.apple.com/kb/HT4064

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Answer 2

silverskull Author

Level 1

9 points

Jan 11, 2013 6:18 AM in response to King_Penguin

You, King Penquin, are a complete star. I always have my volume turned down and the mute function on when in work and obviously I must have turned it on somehow without realising it.

Thank you.

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