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Ipod touchscreen not responding near edges

Hello all,


The touchscreen on my ipod touch 5th Gen. requires several tries when touching an icon near the edges of the screen. I mainly notice this trying to touch small icons near the bottom edge.


Is this to be expected or should I ask for warranty service?


Thank you.

iPod touch, 5th Gen

Posted on Jan 11, 2013 5:45 AM

Reply
Question marked as Best reply

Posted on Jan 11, 2013 6:07 AM

First make sure the screen if clean.

Try the following to rule out a software probem.:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

1 reply
Question marked as Best reply

Jan 11, 2013 6:07 AM in response to ylnrew13

First make sure the screen if clean.

Try the following to rule out a software probem.:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

Ipod touchscreen not responding near edges

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