3 Replies Latest reply: Jan 11, 2013 1:41 PM by razmee209
MeganR1234 Level 1 Level 1

My iPhone 5 will not back up. I have plugged it into the laptop several times but as I proceed to sync my phone, it gets to step 2, "Back Up", and stays on this, failing to back up. Cannot put anything onto my new phone as it is failing to back up, please HELP

iPhone 5, iOS 6.0.2
Solved by razmee209 on Jan 11, 2013 1:14 PM Solved

then do it yourself manually IOS how to back up  http://support.apple.com/kb/HT1766