2 Replies Latest reply: Apr 4, 2013 4:27 PM by Trchsngr
JuliafromNYC Level 1 (0 points)

The iPhone shows that I have one unread email but I can't find it. My iPad and computer shows that all messages have been read. How can I correct the email count on the iPhone?


iPhone 4
  • razmee209 Level 7 (30,229 points)

    Not sure if this will work but try doing a reset on your phone.

     

    Hold down the home/power button together until you see the apple logo and then release, then wait for the phone to boot back up.

     

    No data loss.

  • Trchsngr Level 1 (0 points)

    Double tap on your home button to bring up any open apps.  Touch the minus sign on the mail app to close it, then return to your home screen.  Next go to settings on your iphone and touch Mail.  Touch the account that's having the issue to open its email settings.  Swipe Mail to "off" and let the phone cycle through the off process. Once its complete, swipe back to "On".  Your email should be set back to 0.