HT203384: iCloud: Troubleshooting the Find My iPhone app

Learn about iCloud: Troubleshooting the Find My iPhone app
LizzyS0128
Level 1 (0 points)

Q: My device is offline is there still a way to locate it?

Does anyone know what I can do if the phone is off?

iPhone 5, iOS 6.0.2, Lost

Posted on Jan 11, 2013 2:24 PM

by randers4,Solvedanswer
randers4 randers4
Level 9 (62,891 points)
A:

LizzyS0128 wrote:

 

I wondered if because of us having three iphones and because i can sign into her device even though its off if there was a way gor me to find it even though its offline, we also had set up find my friends but when i use my iphone to sign in under her it gives my current location of my device

Unfortunately, if the phone doesn't have power, no one can sign into it and it's location can't be detected by iCloud or anything else until it's turned on again (if ever).  It's just like a rock sitting somewhere.  All you can do is physically look for it.

Posted on Jan 11, 2013 2:43 PM

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LizzyS0128

Q: My device is offline is there still a way to locate it?

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  • Helpful answers

  • by randers4,

    randers4 randers4 Jan 11, 2013 2:30 PM in response to LizzyS0128
    Level 9 (62,891 points)
    Jan 11, 2013 2:30 PM in response to LizzyS0128

    You can only locate it with Find My iPhone if the phone is turned on, has a connection to the internet and still has Find My iPhone turned on in settings.  If it's off, all you can do is physically look for it or wait until it's online again (if ever).

  • by LizzyS0128,Helpful

    LizzyS0128 LizzyS0128 Jan 11, 2013 2:33 PM in response to randers4
    Level 1 (0 points)
    Jan 11, 2013 2:33 PM in response to randers4

    I have find my iphone on but the device is turned off, its not on

  • by randers4,Helpful

    randers4 randers4 Jan 11, 2013 2:34 PM in response to LizzyS0128
    Level 9 (62,891 points)
    Jan 11, 2013 2:34 PM in response to LizzyS0128

    Then it can't be located with Find My iPhone.  Without being turned on and connected to the internet iCloud has no way to find it.

  • by LizzyS0128,

    LizzyS0128 LizzyS0128 Jan 11, 2013 2:38 PM in response to LizzyS0128
    Level 1 (0 points)
    Jan 11, 2013 2:38 PM in response to LizzyS0128

    It is turned on in settings and its also one of three iphones on an acct, its my daughters iphone and she turned it off while in school and we dont know if we should look there or if it was lost on the bus or wherever.  I wondered if because of us having three iphones and because i can sign into her device even though its off if there was a way gor me to find it even though its offline, we also had set up find my friends but when i use my iphone to sign in under her it gives my current location of my device

  • by randers4,Solvedanswer

    randers4 randers4 Jan 11, 2013 2:43 PM in response to LizzyS0128
    Level 9 (62,891 points)
    Jan 11, 2013 2:43 PM in response to LizzyS0128

    LizzyS0128 wrote:

     

    I wondered if because of us having three iphones and because i can sign into her device even though its off if there was a way gor me to find it even though its offline, we also had set up find my friends but when i use my iphone to sign in under her it gives my current location of my device

    Unfortunately, if the phone doesn't have power, no one can sign into it and it's location can't be detected by iCloud or anything else until it's turned on again (if ever).  It's just like a rock sitting somewhere.  All you can do is physically look for it.

  • by LizzyS0128,

    LizzyS0128 LizzyS0128 Jan 11, 2013 2:46 PM in response to randers4
    Level 1 (0 points)
    Jan 11, 2013 2:46 PM in response to randers4

    Well that helps me know whats next, thanks you probably saved me a lot of time.....no more rocks for her!

  • by randers4,

    randers4 randers4 Jan 11, 2013 2:47 PM in response to LizzyS0128
    Level 9 (62,891 points)
    Jan 11, 2013 2:47 PM in response to LizzyS0128

    Good luck though...I hope you can find it!

  • by 1CHOL@,

    1CHOL@ 1CHOL@ Jul 16, 2013 11:01 PM in response to LizzyS0128
    Level 1 (0 points)
    Jul 16, 2013 11:01 PM in response to LizzyS0128

    What is the Find Iphone app isnt on your phone, is there ANYWAY that using this app will help me?

  • by randers4,

    randers4 randers4 Jul 17, 2013 8:37 AM in response to 1CHOL@
    Level 9 (62,891 points)
    Jul 17, 2013 8:37 AM in response to 1CHOL@

    Unfortunately, no.