2 Replies Latest reply: Jan 12, 2013 2:25 AM by ShlomiL
SoftPaint Level 1 Level 1

I just switched internet provider and ran into this: My MacPro OS 10.6.8, recognizes the modem, as does my HP Officejet 6500A Plus wireless printer, but the computer doesn't "see" the printer. HP tried all its procedures, Mac Utility Disk repair was used without resolving the blind spot. Can you help? Now what?


Mac Pro, Mac OS X (10.6.8)
  • Grant Bennet-Alder Level 9 Level 9

    If you just changed Routers, it is quite possible the Printer is holding onto its old IP Address, which is no longer in the smae subnet and not visible from the rest of your equipment.

     

    You need to know what the IP Address of the printer is. Some HP printers will show you on a front panel, some can print it on a test page.

  • ShlomiL Level 3 Level 3

    Hi,

    What is your new router model?

     

    That may happen due to lack of Bonjour support by your router or you may need to enable essential protocols within the router config.