Paused rented movie and it had to download again
Got a brand new Apple TV today, and wanted to watc The Best Exotic Marigold Hotel with family. We wait 2 hours for the download, which we could live with knowing our internet connection was only around 2 mbs down. So we are finally set up and start the movie. We had to pause when we were around 8 minutes into it. When we go to resume the movie, we get a message that it won't resume for another 52 minutes!
Everyone bailed, not wanting to wait nearly an hour - thanks for a great evening. I presume since I started the movie I only have another 23 hours to watch.
Can I at least get my money back? And how exactly do I do that?
Apple TV (3rd generation)