ameliabrannock
Level 1 (0 points)

Q: What do I need to do if my macbook pro is extremely slow?

I got my macbook pro this past july and for the past week it has been acting extremely slow and I'm not sure what to do. I asked one of my friends with a mac what I should do and she said that I needed to delete my browser history, delete my cookies, and empty my trash can. Well after I did all that it's still being extremely slow and I dont know what to do. I'm supposed to be acceting a call from apple support tonight around 10 but I was wondering if there was anything else that I could do. Any suggestions?

Mac Pro, Mac OS X (10.7.5)

Posted on Jan 11, 2013 6:21 PM

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ameliabrannock

Q: What do I need to do if my macbook pro is extremely slow?

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  • by Dale Weisshaar,

    Dale Weisshaar Dale Weisshaar Jan 11, 2013 7:43 PM in response to ameliabrannock
    Level 6 (15,865 points)
    Jan 11, 2013 7:43 PM in response to ameliabrannock

    Start from your recovery system. OS X Lion or OS X Mountain Lion includes a built in set of utilities in the Recovery System. Restart your Mac and hold down the Command key and the R key (Command-R), and keep holding them until the Apple icon appears, indicating that your Mac is starting up. After the Recovery System is finished starting up, you should see a desktop with a OS X menu bar and a "Mac OS X Utilities" application window. Note: If you see a login window or your own desktop and icons, it is possible that you didn't hold Command-R early enough. Restart and try again.

    When your computer finishes starting up, choose Disk Utility from the Utilities window.

    Click the First Aid tab. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.

    Select your OS X volume.

    Click Repair. Disk Utility checks and repairs the disk.

    Let us know what Disk Repair reports and whether it was able to repair it or not.

    After that, then Repair Permissions.

    No need to report any Permissions errors........we all get them.

     

    DALE

  • by sig,

    sig sig Jan 12, 2013 2:45 AM in response to ameliabrannock
    Level 8 (35,798 points)
    Mac OS X
    Jan 12, 2013 2:45 AM in response to ameliabrannock

    In addition to the above read:

    http://www.reedcorner.net/mpg/

  • by clintonfrombirmingham,

    clintonfrombirmingham clintonfrombirmingham Jan 12, 2013 2:58 AM in response to ameliabrannock
    Level 7 (30,009 points)
    Mac OS X
    Jan 12, 2013 2:58 AM in response to ameliabrannock

    See ds store's excellent user tip - Why is my computer slow?

     

    May give you some insight as to what's going on under the hood...

     

    Clinton

  • by ameliabrannock,

    ameliabrannock ameliabrannock Jan 16, 2013 2:54 PM in response to Dale Weisshaar
    Level 1 (0 points)
    Jan 16, 2013 2:54 PM in response to Dale Weisshaar

    I ended up missing my appointment with AppleCare the other day and I decided to try and do what you suggested. When I did the disk repair everything seemed to well and this came up SUID file "System/Library/Cores" has been modified and will not be repaired. I'm not sure exactly what that means. I was hoping you knew anything about that. But after I did the disk repair and the disk permissions repair it didn't seem to help any at all. What should I do? I'm a freshman and college and need to be using my computer for homework. I really need help.

  • by Dale Weisshaar,

    Dale Weisshaar Dale Weisshaar Jan 18, 2013 11:50 AM in response to ameliabrannock
    Level 6 (15,865 points)
    Jan 18, 2013 11:50 AM in response to ameliabrannock

    Sorry for the delay. The SUID file thing is something that shows up in

    Permissions Repairs you can safely ignore. No need to worry.

    Have you tried anything in ds stores tip 2 posts above?

     

    Can you tell us how much RAM  (Memory) you have? It's listed by clicking on the  in your title  bar....go to About This Mac and it's in the 1st window.

    We would also like to know what size hard drive you have and how much free space is on it.

    If you click on your Hard drive icon (should be upper right hand corner of your screen), or the Finder in your Dock...when the window opens it says at the bottom how much Free Space you have on your drive.

    If you go to the , click on About This Mac, click on More Info... in that window. The next window says how big your hard drive is under Hardware....click on Serial-ATA.....look under Capacity:

    We need to know this cause if a hard drive is too full it slows things down and creates operational difficulties.

     

    DALE

  • by ameliabrannock,

    ameliabrannock ameliabrannock Jan 18, 2013 5:53 PM in response to Dale Weisshaar
    Level 1 (0 points)
    Jan 18, 2013 5:53 PM in response to Dale Weisshaar

    I have tried other options from above and they still haven't helped. I have 4GB 1600 MHz DDR3 memory and I have 500 GB Hard drive and I have 432.87 GB of free space. So at this point I really have no idea what is making it be so slow.

  • by iamjaycee,Helpful

    iamjaycee iamjaycee Jan 18, 2013 5:54 PM in response to ameliabrannock
    Level 1 (21 points)
    Jan 18, 2013 5:54 PM in response to ameliabrannock

    Forget that, seriously.. It's a hard drive failure waiting to happen. Take it to the genius bar after appointing with them asap, they will run diagnostics that will give you an in depth reasoning for your problem. Good luck! x

  • by Dale Weisshaar,

    Dale Weisshaar Dale Weisshaar Jan 19, 2013 3:36 PM in response to ameliabrannock
    Level 6 (15,865 points)
    Jan 19, 2013 3:36 PM in response to ameliabrannock

    Is it just slow on the internet? Is it slow with other applications while not online?

  • by ameliabrannock,

    ameliabrannock ameliabrannock Jan 20, 2013 11:00 AM in response to Dale Weisshaar
    Level 1 (0 points)
    Jan 20, 2013 11:00 AM in response to Dale Weisshaar

    It's slow on Internet and other applications as well.

  • by Dale Weisshaar,

    Dale Weisshaar Dale Weisshaar Jan 20, 2013 1:06 PM in response to ameliabrannock
    Level 6 (15,865 points)
    Jan 20, 2013 1:06 PM in response to ameliabrannock

    Did you buy it new in July or was it a used one?

  • by ameliabrannock,

    ameliabrannock ameliabrannock Jan 20, 2013 1:15 PM in response to Dale Weisshaar
    Level 1 (0 points)
    Jan 20, 2013 1:15 PM in response to Dale Weisshaar

    Bought it new.

  • by Dale Weisshaar,

    Dale Weisshaar Dale Weisshaar Jan 20, 2013 1:32 PM in response to ameliabrannock
    Level 6 (15,865 points)
    Jan 20, 2013 1:32 PM in response to ameliabrannock

    I think I'm with iamjaycee on this. You have a one year warranty. Might as well have Apple look at it.....no charge. Shouldn't have to put up with that. Before sending it or taking it in make sure you have a backup in case they have to put in a new hard drive.

    I would also consider purchasing Apple Care which will extend the warranty another two years. Good idea on a laptop.

     

    DALE

  • by Dale Weisshaar,

    Dale Weisshaar Dale Weisshaar Jan 20, 2013 2:13 PM in response to ameliabrannock
    Level 6 (15,865 points)
    Jan 20, 2013 2:13 PM in response to ameliabrannock

    Hey, Try a SMC reset.

    And a PRAM reset.

     

    DALE

  • by ameliabrannock,

    ameliabrannock ameliabrannock Jan 22, 2013 10:45 AM in response to Dale Weisshaar
    Level 1 (0 points)
    Jan 22, 2013 10:45 AM in response to Dale Weisshaar

    I tried doing the SMC reset and my computer seems to be going a little bit faster, but not much. I've made an appointment to take it to the apple store to get it checked out. So I hope things get fixed.

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