apple may deny service for an iphone that has installed any unauthorized software. What do I do?

That's always been the case with a jailbroken iPhone, & Apple has always warned that doing so voids all warranty/support & may make the phone unable to have a stock iOS reinstalled.

Doesn't matter where/how you got the phone, fact is it's jailbroken & thus Apple won't help you, and since Apple owns this forum, we can't help you here.

You can fix things, you'll just have to use Google & find another site.

Good luck.

Do a full restore through iTunes if you are able. If not, google how to do a DFU restore. This will work. Once your iPhone has been restored it can be taken to an Apple Store for repair. There are no traces of the jailbreak after a full restore.

Yeah as the above person said.

It would seem you bought an hacktivated phone, but I'm not going into specifics, a jailbreak wont damage hardware, as its a software hack, but if the wrong software is installed it can create conflicts & crashing & in the worst case a reboot loop, but all can be fixed restoring.

To me it looks like you bought a blocked iphone, ie stollen or the person sold it & reported it lost to apple, so they blocked it.

Does restoring your iPhone mean that you get your warrenty back?

parthpatel499 wrote:

Does restoring your iPhone mean that you get your warrenty back?

No.

But if I do restore and go to them with a fresh iPhone, will they deny me service?

No one here works for Apple, represents Apple, or speaks for Apple. Thus, no one here can answer your question.

If your iPhone has a warranty, and it was "voided" by jailbreaking, and you do a successful full restore, then your warranty will be valid and they won't deny you service for jailbreaking. Simply because they'll have no idea unless someone tells them.

computerdude16 wrote:

Simply because they'll have no idea unless someone tells them.

Not always true. And, it's not always possible to do a successful restore from a jailbreak.

It's always possible to restore to an none JB'n state using DFU mode, if your phone is damaged & cannot be restored its not the jailbreaks fault, as all the jailbreak is is a few bytes changed here & there, in fact less code is executed ;-), you could how ever damage the speakers if you installed a tweak to make the volume louder, but never heard of that happening.

There is a lot of bad mouthing the jailbreak going about, mainly from *****, but in all the time I have done it never once have I had phone damage due to a jailbreak & I know Apple don't like the jailbreak, due to piracy & locked down features that are possible on older devices ;-) I for one do not like the scum that pirate apps, they ruin it for the rest of us.

JCRocky5 wrote:

but in all the time I have done it never once have I had phone damage due to a jailbreak

Bully for you. That doesn't make it universally true. Sometimes DFU mode doesn't work and the phone can't be restored. I, personally don't care whether or not people chose to jailbreak their phones. However, I do care that people are not properly warned of the consequences.