Hi,
When I try to add my printer it says "Can't install the software for the Hewlett-Packard psc 1200 series because it is not currently available from the Software Update server." But both Apple and HP say that the HP PSC 1210 are supported. I've tried intalling some HP driver package for Mountain Lion but it still gives the same problem. I need my printer connected soon. Cheers.
OS X Mountain Lion (10.8.2)
Hello:
Delete the printer, restart, and then the system should "find" your printer. HP drivers are included in OS X - no need to install anything.
Barry
I haven't even added it yet, so I can't delete it. It won't let me add it. When I try to add it, it says it has to find and install the software, so I click ok, and it comes up with a thing saying that it's "finding the software" but then it pops up with the above error message. I tried installing the HP driver package that was recommended in another discussion, but it still won't add it.
To be honest, I think I'd rather go and get the drivers myself because then I'd be able to get the printer drivers. Letting apple control the whole process hasn't been particularily helpful to me in the past. I've had several printers that it "couldn't find the driver" for, but were listed as supported. Most frustrating.
Out of curiosity, what (if anything) appears in system preferences>print & Scan?
Barry
I'm no longer at home but the sys pref has my other printers that i have been able to add in the past. There are about 3 printers.
Hello:
I don't know why it would make a difference, but you might try deleting all the printers, restarting, and then turning your printer on to see if the system finds it.
Barry
Linc, thanks that worked. Reset deleted all the printers. Connected my HP printer via USB and it set itself up autoamtically.
Can't add my HP PSC 1210 Printer
